Microsoft Dynamics Developer

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Microsoft Dynamics Developer FullTime Professional Washington, DC, US Salary Range: $160,000.00 To $200,000.00 Annually Openings: Multiple Location: Washington DC (hybrid and fully remote) Clearance: Secret Citizenship: US citizenship required for all positions

ABOUT THE ROLE

Improvix Technologies is seeking experienced Dynamics 365 Developers to support mission‑critical modernization and CRM initiatives at our customer federal agencies. These roles are ideal for engineers who have deep hands‑on experience configuring, customizing, and extending Dynamics 365 — and who understand how to translate complex business processes into scalable CRM solutions within secure, compliance‑driven environments. You will design and deliver Dynamics 365 solutions across modules such as Customer Service, Sales, and Field Service, while leveraging the broader Power Platform ecosystem — Power Apps, Power Automate, and Power BI — to build connected, end‑to‑end solutions. You'll work directly with federal stakeholders to modernize legacy CRM tools, shape platform governance, and guide adoption across the enterprise.

KEY RESPONSIBILITIES

Dynamics 365 Configuration & Customization Configure and customize Dynamics 365 modules including Customer Service, Sales, Field Service, and/or Finance & Operations based on program requirements Design and implement custom entities, forms, views, dashboards, business rules, and workflows within Dynamics 365 Build and maintain Model‑Driven Power Apps integrated with Dynamics 365 and Dataverse Design and implement Power Automate flows that automate Dynamics 365 business processes and integrate with M365 and external systems Design Dataverse data models including entity relationships, security roles, field‑level security, and business unit structures Develop and maintain integrations between Dynamics 365 and external systems using APIs, Azure Logic Apps, Azure Service Bus, and custom connectors Implement data migration strategies — mapping, transformation, cleansing, and validation — for legacy CRM data into Dynamics 365 Build Power BI reports and dashboards surfacing Dynamics 365 data for operational and executive reporting Platform Governance & Security Configure Dynamics 365 security model: roles, teams, business units, field‑level security, and record sharing rules Implement and maintain solution layering, managed/unmanaged solutions, and environment strategy across dev/test/prod Ensure solutions comply with federal security, Section 508 accessibility, and data governance requirements Support ATO (Authority to Operate) activities and security documentation for Dynamics 365 deployments ALM, DevOps & Delivery Manage solution lifecycle using Azure DevOps or GitHub Actions with Power Platform Build Tools for CI/CD pipelines Conduct code reviews, enforce development standards, and maintain solution documentation including technical specs and runbooks Support testing, UAT coordination, deployment, and post‑go‑live troubleshooting activities Work in Agile/Scrum delivery teams — participate in sprint planning, backlog refinement, and demos with stakeholders Stakeholder Engagement & Enablement Collaborate directly with federal stakeholders to gather requirements and translate business processes into Dynamics 365 solutions Mentor junior developers and support citizen developers in extending and maintaining Dynamics configurations Produce technical documentation, training materials, and user guides for both technical and non‑technical audiences

REQUIRED QUALIFICATIONS

Experience 5+ years of application development experience, with 3+ years focused on Dynamics 365 configuration and customization Hands‑on experience with at least one Dynamics 365 module: Customer Service, Sales, Field Service, or Finance & Operations Strong proficiency in Dataverse data modeling, security model configuration, and solution architecture Experience with Power Platform ecosystem: Power Apps (Model‑Driven), Power Automate, and Power BI in a Dynamics context Experience integrating Dynamics 365 with external systems via REST APIs, Azure services, or custom connectors Understanding of Dynamics 365 ALM practices: managed solutions, environment variables, connection references, and CI/CD pipelines Experience gathering requirements from business stakeholders and translating them into technical designs Strong communication skills with both technical teams and non‑technical federal customers Clearance & Citizenship U.S. Citizenship required for all positions Active Secret clearance, Top Secret/SCI, or ability to obtain Secret clearance required — varies by role

PREFERRED EXPERIENCE

Experience supporting federal or DoD customers with Dynamics 365 implementations Experience with Dynamics 365 Customer Insights, Omnichannel for Customer Service, or Copilot Studio Knowledge of Microsoft 365 integration patterns (Teams, SharePoint, Outlook) with Dynamics 365 Familiarity with legacy CRM migration (e.g., Siebel, Salesforce, or custom .NET CRM tools) to Dynamics 365 Experience with dual‑write integration between Dynamics 365 CE and Finance & Operations Knowledge of ITSM concepts and federal IT governance frameworks (ITIL, DHS 4300A) Basic scripting skills: PowerShell, Python, or C# for integration and automation tasks Required Certifications Microsoft Certified: Dynamics 365 Fundamentals (CRM or ERP) MB‑230: Dynamics 365 Customer Service MB‑240: Dynamics 365 Field Service Preferred Certifications Microsoft Certified: Dynamics 365 Fundamentals (CRM or ERP) MB‑230: Dynamics 365 Customer Service MB‑240: Dynamics 365 Field Service

WORK ARRANGEMENTS

We are actively filling multiple Dynamics 365 Developer positions across different work models. Candidates are encouraged to apply regardless of clearance level or location preference — we will match you to the right opening based on your background. Benefits Competitive compensation and performance‑based incentives 401(k) with company match Three weeks of paid annual leave that increases with tenure Comprehensive medical, dental, and vision insurance Life insurance and disability coverage Transit and commuting benefits Professional development and paid training opportunities Equal Opportunity Employer Improvix Technologies, Inc. is an Equal Opportunity Employer and is committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. Improvix is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and employment process. If you require assistance or accommodation, please contact our Human Resources team. Due to the nature of our government contracts, U.S. citizenship may be required for certain positions, and some roles may require the ability to obtain and maintain a U.S. government security clearance. In accordance with applicable laws and regulations, Improvix Technologies will not discharge or otherwise discriminate against employees or applicants for discussing, disclosing, or inquiring about compensation. #J-18808-Ljbffr Improvix Technologies, Inc.