Director, Executive Audience Engagement

Job Description

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

What You'll Do

• Lead executive engagement strategy.
• Define how Uniphore builds trusted relationships with the CEOs, CIOs, and executive buyers across a highly curated portfolio of our most strategic customer and prospect accounts, translating leadership priorities into high-impact engagement programs.
• Create differentiated executive experiences.
• Design and execute executive briefings, dinners, summits, and bespoke engagements that deepen relationships and move strategic accounts forward.
• Bring account strategies to life.
• Partner closely with sales leadership to align executive engagement with account priorities, creating tailored agendas, content, and experiences that support retention, expansion, and pipeline growth.
• Elevate our thought leadership.
• Integrate Uniphore's vision, insights, and point of view into every executive interaction, ensuring each engagement delivers meaningful value.
• Build executive communities.
• Curate peer-to-peer forums and leadership summits that foster dialogue among senior executives while strengthening Uniphore's executive network.
• Amplify our marquee event presence.
• Lead executive engagement around flagship industry events, including the World Economic Forum, to create meaningful interactions and conversations.
• Activate strategic partnerships.
• Collaborate with GSI and ecosystem partners to deliver joint executive programs that expand our reach and deepen relationships across shared accounts.
• Scale the program.
• Build the playbooks, operating cadence, and measurement framework that make executive engagement a repeatable driver of customer retention, expansion, and growth.

What You Bring

• 10+ years of experience in executive marketing, account-based marketing, executive engagement, or strategic account programs within enterprise SaaS or technology.
• Proven success engaging CEOs, CIOs, and other C-suite executives and translating executive relationships into measurable business outcomes.
• Executive presence and the judgment to serve as a trusted advisor to senior leadership while confidently engaging with customer executives.
• Exceptional strategic thinking, storytelling, and communication skills, with the ability to craft narratives that resonate with executive audiences.
• Experience partnering with GSI and ecosystem partners to develop joint executive engagement initiatives.

Hiring Range

Hiring Range: $192,500–$240,750, plus a 15% company bonus and equity. Actual compensation will be determined based on factors including skills, experience, qualifications, and location. Hiring Pay Range: $192,500 - $240,600

Benefits

Benefits: In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference

Location preference: USA - CA - Palo Alto

EEO Statement

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

More Information

For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit

About Uniphore

At Uniphore, we are building the defining Enterprise AI and automation platform to propel the planet’s most engaging customer and employee experiences. We need your help.