Patient Services Representative

$18 - $22 per hour

Kimball and Beecher

Patient Services Representative
Waterloo, IA | Kimball & Beecher Family Dentistry

Kimball & Beecher Family Dentistry is looking for a positive and detail-oriented Patient Services Representative to help support scheduling and patient communication across our multi-location practice.

This is an important role on our team, as you are often the first voice patients hear and a key part of keeping our days running smoothly.

What You'll Do

Answer and manage inbound calls for all Kimball & Beecher locations
Schedule appointments accurately and efficiently
Assist patients with billing and insurance questions
Collect payments over the phone
Review and send patient statements
Maintain accurate patient records
Help ensure every patient interaction is professional, helpful, and welcoming

What Makes Someone Successful in This Role

You take pride in being dependable and consistent
You stay organized, even on busy days
You communicate clearly and confidently
You remain calm and solution-focused
You understand that your reliability supports the entire team

What We're Looking For

Strong attendance and follow-through
Excellent communication and customer service skills
Ability to multitask in a fast-paced environment
A positive, team-oriented attitude
Dental or medical office experience preferred (but not required - we will train the right candidate!)

About Kimball & Beecher

Kimball & Beecher is a leading privately owned dental practice in Iowa known for excellence in patient care and a strong team culture. We are committed to creating a welcoming experience for every patient and a professional, supportive environment for our team.

What We Offer

Competitive hourly pay: $18-22 (based on experience)
Weekday schedule
Paid time off
Supportive leadership and team culture
Opportunities for growth within our organization

If you're looking for a stable, team-focused role where your reliability and professionalism truly matter, we would love to connect with you.

Compensation
$18-$22 per hour

Apply

Vacancy posted 3 days ago

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