AI Software Engineer

Summary

As a AI Software Engineer at the GS-2210-9/11/12, you will be part of Office of the Chief Information Officer, Office of Personnel Management. If selected, you will develop, test, integrate, document, troubleshoot, secure, and maintain enterprise software applications and approved automation or artificial intelligence capabilities that support OPM mission needs.

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Duties

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• Develops, tests, implements, and maintains application software, features, modules, and system components using secure coding and software development practices.
• Translates business needs into technical requirements, user stories, specifications, and traceability materials for application development and enhancement.
• Integrates applications, interfaces, data sources, automation, artificial intelligence capabilities, and related technologies into enterprise systems.
• Troubleshoots software, integration, deployment, performance, and configuration issues using logs, diagnostic tools, testing, and root-cause analysis.
• Prepares and maintains technical documentation, user guidance, configuration records, training materials, and implementation support materials.
• Participates in Agile development activities, code reviews, testing, sprint planning, backlog refinement, and cross-functional coordination.
• Supports security, accessibility, interoperability, performance, and compliance requirements throughout the software development lifecycle.

Requirements

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Conditions of employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Candidates will not be hired based on their race, sex, color, religion, or national origin
• Complete the initial online assessment and USAHire Assessment, if required
• You will be required to report to an OPM assigned office.
• This position is not eligible for inclusion in a bargaining unit

Qualifications

Basic Requirements: You must have IT-related experience demonstrating each of the four competencies listed. Please respond Yes or No if you possess such experience.

1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND

For the GS-9 Level:

Education: A Master's or equivalent graduate degree, or successfully completed two full years of progressively higher level graduate education leading to such a degree (including LL.B or J.D. if related) coordinating electronic data exchange application issues between the data operations center, data operations center customers, and network organization.

OR

Specialized Experience: For the GS-9 You must have one full year (52 Weeks) of specialized experience comparable in scope and responsibility to the GS-7 level (obtained in either the public or private sectors) that is IT-related and included experience. Specialized experience for this position includes all of the following:

• Developing or modifying application features, modules, or software components using programming languages, frameworks, development tools, or established software development practices; And
• Testing, debugging, or troubleshooting software, integration, deployment, or system performance issues using logs, error reports, diagnostic tools, or documented procedures; And
• Gathering, documenting, or updating user or business requirements and translating defined needs into technical specifications, user stories, use cases, or functional requirements; And
• Preparing or maintaining technical documentation, user guides, configuration records, code documentation, training materials, or lessons-learned materials.

For the GS-11 Level:

Education: A Ph.D. or equivalent doctoral degree, or successfully completed three full years of progressively higher level graduate education leading to such a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

OR

Specialized Experience: For the GS-11: You must have one full year (52 Weeks) of specialized experience comparable in scope and responsibility to the GS-9 level (obtained in either the public or private sectors) that is IT-related and included experience. Specialized experience for this position includes all of the following:

• Designing, developing, testing, implementing, or maintaining software components, subsystems, application features, or data processing routines to meet defined business or technical requirements; And
• Integrating or supporting the integration of applications, interfaces, data sources, automation routines, or approved emerging technology capabilities into existing systems; And
• Analyzing and resolving application, system, integration, configuration, or performance issues and documenting findings, corrective actions, or recommendations; And
• Eliciting, documenting, validating, or tracing business and technical requirements and preparing technical documentation to support development, implementation, maintenance, training, or knowledge transfer.

For the GS-12 Level:

Specialized Experience: For the GS-12: You must have one full year (52 Weeks) of specialized experience comparable in scope and responsibility to the GS-11 level (obtained in either the public or private sectors) that is IT-related and included experience. Specialized experience for this position includes all of the following:

• Designing, developing, testing, deploying, maintaining, or enhancing enterprise software applications or system components using software development lifecycle methods;
• Translating business requirements into functional or technical specifications and validating application functionality, interoperability, accessibility, security, or performance;
• Integrating applications, systems, interfaces, data sources, automation capabilities, artificial intelligence capabilities, or analytics capabilities with existing infrastructure or enterprise platforms;
• Troubleshooting and resolving application, integration, configuration, performance, security, or operational issues and implementing or recommending corrective actions; and
• Preparing technical specifications, architecture or process documentation, security or implementation support materials, user guidance, briefings, or recommendations for stakeholders, users, or technical teams.

You must meet all qualification and eligibility requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position has a basic education requirement listed under the Qualifications section of this announcement.

Additional information

This announcement will be used to fill vacancies through OPM-authorized Direct Hire Authority due to Critical Hiring Need/Severe Shortage of Candidates. Veteran preference and traditional rating/raking of applicants do not apply. For more information on OPM's authorization of Direct Hire Authority, please visit:

Relocation expenses will not be paid.

This job opportunity announcement may be used to fill additional similar vacancies across OPM.

If you are unable to apply online and would like to request information about the Alternate Application process, please use the contact information at the bottom of this announcement.

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

- your performance and conduct;

- the needs and interests of the agency;

- whether your continued employment would advance organizational goals of the agency or the Government; and

- whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.