Sales, Revenue and Customer Success Operations Expert for AI Training

Apply your SaaS operations expertise to help train next-generation AI systems using high-quality, real-world input. This remote contract opportunity focuses on improving operational efficiency and data integrity across sales, revenue, and customer success environments. No prior AI experience is required.

• Configure and optimize CRM platforms, including Salesforce, HubSpot, or similar systems, to support evolving sales, revenue, and customer success processes.
• Integrate and manage connected revenue tools, including quoting, billing, ticketing, and project-tracking platforms.
• Build and document scalable operational workflows that respond to changing business needs and encourage adoption among sales and customer success stakeholders.
• Monitor data quality across interconnected systems, identify discrepancies, and resolve them proactively.
• Use sound operational judgment to resolve conflicts between policies while keeping processes practical and sustainable.
• Create clear documentation and actionable reports for a range of team members.
• Provide usability and adoption feedback that informs operational best practices.

• At least 4 years of hands-on sales, revenue, or customer success operations experience in a SaaS environment.
• Direct responsibility for configuring and maintaining CRM systems.
• Experience with at least two connected tools outside the CRM, such as quoting, billing, ticketing, or project-tracking solutions.
• Strong judgment when resolving operational policy conflicts without adding unnecessary complexity.
• Excellent written and verbal communication skills, including the ability to create clear, actionable documentation and engage stakeholders.
• Demonstrated success driving adoption of new workflows and systems among sales and customer success teams.
• Experience producing detailed reports and protecting data integrity across multiple revenue systems is highly valued.

• Remote contract engagement.

$40 to $80 per hour.