Pool Supervisor

Omni Scottsdale Resort & Spa at Montelucia

Nestled at the base of Camelback Mountain in Paradise Valley, Omni Scottsdale Resort & Spa at Montelucia is inspired by the rich heritage of Morocco and Southern Spain. The resort features 293 guest rooms, including 38 luxury suites and two presidential suites, along with award-winning dining at Prado and Scottsdale’s only Hammam experience at Joya Spa.

At Omni Hotels & Resorts, our associates are the foundation of our success. We are dedicated to creating a culture of warmth, respect, and growth- where every associate is empowered to deliver exceptional service and create memorable moments for our guests. Join a team that takes pride in genuine hospitality and is committed to helping you grow personally and professionally.

JOB DESCRIPTION

No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.

Position: Pool Supervisor

Department: Centro Lounge and Pool

Purpose: To deliver prompt, courteous service ensuring guest needs are met and maintain a clean organized pool.

Essential Functions

• Greet all guests promptly and courteously.

• Upselling and suggestive selling when order taking.

• Pickup of orders.

• Delivery of beverages to guests.

• Maintain clean and clear areas of lounge and monitor guest tables.

• Clean and clear service areas.

• Departing guests, ensuring proper payment.

• Assist in overall supervision of the pool deck.

• Inspect pools facilities regularly for cleanliness and safety to meet Omni standards.

• Oversee and provide growth to all pool attendants.

• Act as a coach and be a positive role model for associates and colleagues.

• Effectively use the Omni Service Champions program to recognize and reward outstanding customer service.

• Observe, teach, and correct staff’s service.

Hotel Specific Essential Functions

• Clear Towels and empty glassware and plates around pool deck.

• Lead the other pool attendants.

• Monitor the deck to regulate rules and safety of the pool

Tools and Equipment:

• Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil, photo-copying machine, housekeeping bins

Working Environment:

• Interior of hotel, in the restaurant, lounge and kitchen, with exposure to high temperatures out on pool deck.

• Exposure to Food and Beverage hazardous cleaning chemicals.

• Exposure to food items and beverages.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster .

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: View email address on aiapply.co .