Office Assistant

Job Description

Job Description

Benefits: Flexible schedule Roles & Responsibilities: As the primary person on the front lines of customer service, the office assistant handles inbound & outbound contact with customers including, but not limited to:

Answer inbound phone calls promptly during business hours Respond to any voicemails and messages from the answering service (if applicable) Respond to inbound email correspondence, and forward on as appropriate Greet customers and all other walk-ins Screen incoming leads/potential customers Schedule estimate appointments Assist Estimators with follow-ups on pending sales/ quotes by phone and email Schedule installs as needed Keeping office clean/tidy Other duties as assigned Qualifications & Educational Requirements: All candidates must be able to pass initial background check and drug test Preferred Skills: Excellent verbal/written communications skills Microsoft Office proficient (Word, Excel) Hardworking, motivated, with excellent organizational and time-management skills *Eligibility for company benefits contingent upon completion of the initial employee probationary period and at the discretion of the Franchise Owner.