Department Supervisor

Distribution Center Department Supervisor

The Distribution Center Department Supervisor is responsible for providing communication, leadership, direction, and timely information to both the associates and management team. This position maintains a high level of safety, quality and department morale. Responsible for employee work assignments.

Essential Functions

• Operational Leadership & Goal Achievement: Coordinate with managers and cross-functional teams to consistently meet or exceed productivity goals. Ensure alignment with production targets and efficiency metrics across assigned shifts and operational areas.
• Labor Planning & Resource Allocation: Effectively plan, allocate, and adjust labor resources to maximize throughput, minimize downtime, and maintain a consistent and efficient operational flow.
• Training, Coaching & Performance Management: Provide ongoing training, daily coaching, and timely recognition to ensure team members meet or exceed performance expectations. Address underperformance constructively and promptly, partnering with HR when appropriate.
• Safety Leadership: Foster a strong culture of safety with full compliance to all safety protocols. Promptly resolve safety concerns and maintain a low incident rate
• Attendance & Staffing Reliability: Monitor and support high levels of attendance and punctuality. Address attendance issues early and effectively to ensure dependable shift coverage and workflow continuity.
• Team Engagement & Retention: Promote a positive, respectful, and collaborative work environment. Build strong team engagement to reduce turnover, enhance morale, and encourage ownership at every level.
• Cross-Functional Communication: Communicate clearly and consistently with team members, peers, and leadership to ensure strong alignment across shifts and departments. Drive transparency, accountability, and operational coordination.
• Quality & Accuracy Oversight: Uphold high standards of quality and accuracy across all processes, including inbound, outbound, and inventory handling. Continuously monitor performance and implement corrective actions where needed.
• Problem Solving & Continuous Improvement: Identify operational challenges proactively, escalate issues appropriately, and lead initiatives to improve safety, efficiency, quality, and team performance.
• Shift Handoffs & Documentation: Facilitate smooth shift transitions through clear, timely documentation, status updates, and alignment on shift goals, metrics, and priorities.
• Other Duties as Assigned: Take on additional responsibilities as needed to support evolving business needs and leadership initiatives.

Qualifications

• 2+ years of experience in a warehouse, logistics, or distribution center environment
• 1+ year of leadership or supervisory experience preferred
• Strong understanding of warehouse operations, safety standards, and labor management
• Excellent interpersonal, communication, and problem-solving skills
• Ability to lead teams in a fast-paced, high-volume environment
• Proficient in using warehouse management systems (WMS), Microsoft Office, and reporting tools
• Strong organizational and time-management skills with a continuous improvement mindset
• Must be able to read, write and communicate in English
• Ability to lift 75 pounds required

Who We Are

Discover At Home, the Home and Holiday Décor Superstore with endless aisles of must-have styles at prices so low you won't believe it. We are a dynamic, fast-paced retail brand with exciting career opportunities offering growth and a fun job you'll love. We boast over 260 retail stores across 40 states, multiple distribution centers, and a modern corporate headquarters located in Coppell, TX. We have open positions that value imagination and diversity, giving people the opportunity to explore, grow, and help shape our future.

Working Conditions

• Distribution Centers:
• Ability to lift a minimum of 50 lbs. individually.
• Ability to work in a non-climate-controlled environment.

Summary of Benefits

At Home is proud to offer competitive benefits for non-temporary positions, including but not limited to:

Full-Time – All Prior Benefits PLUS

- Medical Insurance

- Flexible Spending Accounts

- Paid Time Off, Holidays, and Volunteer Time

Accommodations

If a reasonable accommodation is required to fully participate in the hiring process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact View email address on click.appcast.io

Equal Employment Opportunity Notice

When you're a part of At Home, you have the full support of a diverse, close-knit team. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture – we respect, appreciate, and celebrate the experiences and qualities that differentiate everyone on the At Home team.