Telemarketer

Telemarketing Executive – Customer Engagement and Data Management

Job Title: Telemarketing Executive

Location: Remote (applicants can be based anywhere in the world)

Job Type: Full-Time

Working Hours: 4 day week - Monday to Thursday 9:30 AM to 5:00 PM with 30 minute lunch break. (28 hours per week)

About Us

Tech Recycle is committed to delivering safe, professional, and ethical IT recycling solutions, ensuring businesses and individuals can dispose of redundant technology responsibly. Our goal is to minimize electronic waste, maximize reusability, and uphold the highest standards of security and compliance in asset disposal. Wherever possible we try to offer a free service.

As we continue to grow, we are seeking a motivated Telemarketing Executive to engage with clients, update CRM records, and promote our services. This role presents excellent career growth opportunities, including the potential to lead a telemarketing team in the future.

Key Responsibilities

Client Engagement & Data Management

• Contact existing clients who have not scheduled a collection in over six months via phone and email.
• Verify and update company details in Dynamics 365 CRM to maintain accuracy.
• Identify and confirm the key decision maker responsible for IT and electronic recycling within each company.

Appointment Scheduling

• Engage with clients to understand their service needs and interest in our solutions.
• If a client requests further details, send a professional follow-up email outlining our services.
• If a collection is requested:
• Complete our online collection form during the call.
• Ensure all necessary information is accurately recorded for seamless service scheduling.
• Maintain up-to-date CRM records following every interaction.

Service Promotion & Feedback Collection

• Effectively explain and promote our IT and electrical recycling and secure asset disposal services.
• Gather and document client feedback, identifying additional service needs or improvement opportunities.

Future Growth & Leadership

• Show leadership potential with opportunities to build and manage a telemarketing team.
• Contribute to refining telemarketing strategies and improving processes.

Candidate Requirements

• Fluent in British English with excellent verbal and written communication skills.
• Proven experience in telemarketing, customer service, or sales .
• Strong organizational skills for managing follow-ups and ensuring timely task completion.
• Experience using CRM systems (preferably Dynamics 365) with keen attention to detail.
• Confident in handling objections and effectively conveying service benefits.
• Skilled in completing online forms and real-time data entry during calls.
• Self-motivated and comfortable working remotely .
• A passion for sustainability and ethical recycling is advantageous.

What We Offer

• Fully remote role, allowing you to work from anywhere.
• Fixed UK working hours to ensure efficient client communication.
• Comprehensive training on our services, CRM system, and telemarketing best practices.
• Clear career progression with opportunities to lead a telemarketing team.
• A supportive, collaborative environment within a company dedicated to sustainability and innovation.

How to Apply

If you are a proactive and ambitious telemarketer with a passion for client engagement and sustainability, we want to hear from you!

Send your CV and a short audio or video clip detailing why you’re the perfect fit for this role to View email address on jobs.institutedata.com .

We look forward to welcoming you to our team!

Job Type: Permanent

Pay: $22,000.00 per year

Benefits:

• Work from home

Work Location: Remote