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Global Support Experience Lead

Dayforce

Dayforce is looking for a Support Experience Lead in Melbourne, Florida. This pivotal role requires over 5 years of experience in customer support leadership within a global B2B environment. The candidate will focus on unifying support practices, developing a Global Support Playbook, and implementing digital self-service solutions to enhance customer satisfaction and operational efficiency. Strong analytical skills and experience with platforms like Salesforce are essential for success in this hands-on leadership role. #J-18808-Ljbffr

Vacancy posted 5 days ago
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