Data Solutions Technician

Epsilon Marketing Operations Role

Epsilon powers connected marketing by unlocking the full potential of data and identity. With your background in delivering excellent customer service, you'll play a key role in supporting our clients and sales team by managing multiple projects and deliverables with care, accuracy, and a positive attitude. In this entry-level role, you'll partner closely with internal delivery teams to help turn campaign goals into audience solutions our clients use to achieve results. This role is ideal for someone who enjoys solving problems, thrives in a fast-paced environment, and is excited to build a career in client services and marketing operations. You'll receive training and support as you learn our systems, processes, and best practiceswhile bringing a strong customer-first mindset and attention to detail to everything you do.

Responsibilities include executing count/order parameters to client/sales specifications via proprietary systems, quality control of all projects using prescribed verification processes, meeting and maintaining departmental quality key performance indicators, finance administration/internal billing support and SOX compliance, timely execution of deliverables meeting/exceeding defined deadlines, attaining proficiency thresholds within required intervals, maintaining working knowledge of industry, systems, process, and products in an ever-changing environment, participating in training sessions as scheduled to supplement required technical knowledge, managing and prioritizing assigned workload, applying and maintaining privacy and data security standards appropriately, working on process improvement.

Qualifications include experience in a customer-facing or service-oriented role, strong attention to detail, ability to manage multiple tasks or projects at once in a fast-paced environment, comfort working with standard computer applications, clear communication skills, a customer-first mindset, organized, proactive, adaptable when priorities shift, curiosity and problem-solving instincts, willingness to learn new systems and processes, self-starter with sense of ownership for the work delivered, high attention to detail, ability to work in a fast-paced environment with changing priorities, ability to manage multiple tasks at any given time, proven ability to work independently and as part of a team.

Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees. Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers: Act with integrity, work together to win together, innovate with purpose, respect all voices, empower with accountability.

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to: flexible time off, paid holidays, parental/new child leave, childcare & elder care assistance, adoption assistance, comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants who need accommodations to complete the application process.

Compensation Range: USD $39,600.00 - USD $73,600.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.