Field Service Technician II

Required Skills & Experience

Qualifications\nEducation\nRequired\nGED or better.\n\nHigh School Diploma or better.\n\nExperience\nRequired\nMechanical, electrical, or electronic experience required.\n\n2-5 years:\nField service experience required.

Nice to Have Skills & Experience

Preferred\nRailroad or trade experience a plus in communication & signals.

Job Description

Field Service Technician II (FST2) is a safety critical position and is responsible for the manufacture, installation, troubleshooting, and repair of all clients wayside equipment (WILD, Rockfall, Flood Monitoring), ensuring uninterrupted system performance and The Association of American Railroads (AAR) WABL compliance. The FST2 will interact directly with our customers on site, and client teams: Engineering, Project Management and Operations. The FST2 will be required to travel extensively to support our customers’ equipment primarily in the US and Canada, but occasionally overseas.\n\nEssential Functions:\n\nPerform the installation, commissioning, maintenance, calibration and upkeep of our customers’ WILDs and other clients wayside equipment on our customer railroads domestically and internationally. Adhering to all safety, installation standards, and/or best practices.\nPreparing the rail by drilling through the neutral axis of the rail\nGrinding and polishing the rail to ensure a flat surface void of raised and/or indented lettering\nPrecision welding to place gages using Salient’s proprietary welder\nApplying sealant to gages to prevent water ingress\nSoldering wires on PCBs and tag readers\nUtilizing specialized and proprietary tools to calibrate systems\nOperating mega-ohm meter and multimeter for quality checks\nUtilizing a wide range of power and hand tools to install and repair sites\nUsing Linux interface for commissioning, calibration and diagnosis\nAssemble and test complex electronic assemblies as per documented work instructions\nFollow all company ISO Quality processes, procedures, and best practices.\nReport all travel expenses and supply timely expense reports as per company policy.\nTravel extensively throughout North America and occasionally overseas.\nWeekend and/or holiday work as necessary.\nOvertime work as necessary.\nMust be able and willing to understand and apply safety rules, practice safe work habits, identify safety risks, and avoid potentially risky behaviors and situations.\nWorking safely outdoors in all weather conditions, on uneven ground, and live tracks.\nSafe operation, maintenance, and upkeep of company issued tools.\nOperate company vehicles in the performance of duties.\nPlan and coordinate travel logistics (air, rental, lodging, and site scheduling) to meet assigned timelines\nMentor fellow field technicians to improve performance and technical skill development\nRevise work instructions to support future operations and knowledge transfer\nAct as a liaison between field technicians, management, and customers to support operational efficiency.\nIdentify operational issues, recommend improvements, and execute solutions across departments to drive efficiency and performance\nMaintain accurate trip reports and site records.\nCreate and review calibration documentation for customers and internal records\nOther tasks and projects as assigned.