Aircraft Appearance Specialist

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Full-Time Employee Benefits & Compensation Overview

As a full-time employee of Contour, you are eligible for the following benefits and programs:

Insurance

• Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)

401(k) Savings Plan

• Eligibility begins the first day of the month following your hire date.
• The Company offers a matching contribution up to 6% of your eligible compensation.
• Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.

Paid Sick Leave

• Accrual of up to 56 hours of paid sick leave per year.
• Unused sick leave rolls over annually until your sick bank reaches 480 hours.

Vested Vacation Hours

• Eligible to receive vacation hours on January 1st following your hire date.
• These hours will be vested and available for use in accordance with Company policies.

Non-Revenue/Space Available (NRSA) Travel Privileges

• NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.

Leaves of Absence

• Eligible for various types of leave, including:
  • Medical Leave
  • Non-Medical Family Care Leave
  • Maternity and Paternity Leave
  • Personal Leave
• Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.

Compensation Details

• The starting hourly rate for this position is between $18.00 and $25.00 based on your prior work history. Based on your performance, you are eligible to receive a step increase of $1.00 each year on pay anniversary date until you reach $25.00. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year.
• When you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour's observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.
• When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.

Equal Employment Opportunity

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at View email address on click.appcast.io.

Join Our Growing Team

Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

Summary of Essential Duties

This position is responsible for performing interior and exterior cleaning of assigned aircraft, including washing, detailing, cabin servicing, and condition reporting. The incumbent ensures that aircraft are maintained in a clean, safe, and presentable condition in accordance with company standards and operational requirements.

The role requires the safe and proper handling of cleaning equipment and materials, exceptional attention to detail, and the ability to efficiently complete assigned tasks within established timelines. The successful candidate must be able to work independently and as part of a team while maintaining a strong commitment to safety, quality, and customer service.

Key Responsibilities

• Clean and sanitize aircraft interiors, including cabins, cockpits, lavatories, galleys, seats, tray tables, windows, overhead compartments, and other high-touch surfaces, using approved procedures and materials.
• Vacuum, spot clean, shampoo, and maintain carpets, flooring, and upholstery using designated equipment and products.
• Remove trash and debris and replenish designated cabin and service items as required.
• Perform exterior washing and detailing support, including cleaning windows and aircraft surfaces in accordance with approved methods.
• Inspect aircraft interiors and exteriors for cleanliness, damage, missing items, or other discrepancies and report findings to the appropriate supervisor or department.
• Handle cleaning chemicals, equipment, and supplies safely and in compliance with company procedures and applicable safety requirements.
• Coordinate with team members and other operational personnel to complete assigned work within scheduled timeframes.
• Complete required task documentation, report supply or inventory needs, and participate in recurrent training as assigned.
• Maintain confidentiality of company, customer, and passenger information.
• Perform other job-related duties as assigned by management

Physical Requirements

• Ability to lift, carry, push, and pull up to 70 pounds on a regular basis.
• Ability to stand, walk, and remain on one's feet for extended periods in both indoor and outdoor work environments, as applicable.
• Ability to reach, grasp, push, pull, and perform repetitive movements necessary to complete assigned duties.
• Ability to bend, stretch, squat, kneel, crawl, and crouch, including working in confined or restricted spaces when required.
• Ability to climb ladders, stairs, and work at elevated heights in a safe manner when required.
• Ability to hear, understand, and respond appropriately to verbal instructions, communications, and audible alarms.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus.
• Ability to perform tasks involving repetitive use of the arms, wrists, hands, and fingers throughout the workday.
• Ability to work safely in varying weather conditions and around moving equipment and aircraft, as applicable.

Work Environment

• Regular exposure to moderate to high noise levels in operational and maintenance environments.
• Regular exposure to cleaning agents, chemicals, biohazardous materials, and varying outdoor weather conditions, including heat, cold, rain, and wind.
• Work may be performed both indoors and outdoors, with exposure to changing environmental and operational conditions.
• Personal protective equipment (PPE) may be required based on the nature of the work being performed and the assigned work area.
• Employees are expected to follow all safety procedures and properly utilize required PPE and safety equipment at all times.

• Be at least 18 years of age
• Be authorized to work in the United States and able to travel in and out of the United States.
• Must have a valid driver's license and good driving record.
• Must understand, read, and write English. Ability to read, write, speak, and understand Spanish a plus but not required.
• Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar soft wares
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
• Possess strong leadership and organizational skills.
• Must have well-developed people skills and ability to work with a variety of personalities.
• Able to coordinate multiple priorities and meet deadlines.
• Able to handle interruptions and a fast-paced environment.
• Maintain strong attention to detail.
• Be self-motivated and able to motivate others.
• Ability to work independently and as part of a team.
• Excellent communication skills both written and verbal delivered with tact and professionalism
• Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
• Must be willing and able to work a flexible schedule, including days, evenings, weekends, holidays, and overtime as operational needs require.
• Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
• Ability to read and follow technical instructions, safety procedures, and operating manuals applicable to the work.
• Ability to obtain and maintain required credentials and clearances, as applicable.

Preferred Qualifications

• Prior aircraft cleaning, detailing, or comparable aviation support experience preferred.