Program Manager

Program ManagerFastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.We're building a more trustworthy Internet. Come join us.Fastly is looking for a passionate Program Manager to drive execution of critical product development and engineering efforts across our business. This role will partner with leadership in Program Management, Product, Engineering, Business Operations, Finance, Marketing, Customer Success, Sales, and others to develop plans and drive successful business outcomes.The ideal candidate excels at understanding both the business objectives and technical execution of improving Fastly's platform, operations, and delivering products that delight customers and Fastlyans alike. The role will be responsible for helping teams create plans, coordinate workstreams, deliver results, and keep management informed. You'll drive multiple programs simultaneously, build transparency within the organization, enable informed prioritization decisions using data, and identify potential issues.You'll be a leader at Fastly. You will drive outcomes that enable our products, platform, and operations to be simple, scalable, and more useful to our customers and Fastlyans. You'll be essential to our success, relied upon by a wide array of individuals and teams. The projects and programs you lead will give you a clear line of sight to the benefit delivered to Fastly's customers, and our bottom line.This is a role which has an impact on a large number of human lives. We provide a supportive environment with friendly teams, where you can learn and develop. We check our egos at the door. You'll make sure our customers benefit from services built to the highest standards in the industry. We are a global, distributed team with the dedication and tools in place to make it work.What You'll Do:Drive multiple Product, Engineering, and Operations-led programs through a full program lifecycle of concept through launchWork closely with cross-functional resources as primary point of contact representing the Product, Engineering, and Operations teamsParticipate in regular planning, help teams remove blockers, handle dependencies, and drive resolution to prioritization decisionsWork with teams during quarterly planning to ensure that mechanisms are built to accurately track and status deliverables during execution periodsEnsure timely updates on OKRs and KPIs from teams including product adoption, delivery quality, and platform healthInstill discipline and consistency across teams teams in terms of operational methodologies and documentation working with Manager & Senior Manager level resourcesCoordinate across teams often using varied project management techniquesLead special efforts as needed and support improvement of team processesWhat We're Looking For:4+ years proven experience in Program Management3+ years of product development, GTM, or software engineering program experience and various methodologies including Agile practicesStrong communication, problem-solving, and facilitation skillsExperience working with distributed teams and remote working environmentsDemonstrated ability to lead team initiatives by influenceProcess and detail oriented, yet comfortable with ambiguityEffective analytical skills with a drive toward providing measurable dataStrong sense of ownership with a willingness to go above and beyond to chase down loose ends that lead to successful deliveryFocus on results and outcome, not just processStrong action bias, preference for execution and incremental improvements, focused on outcomesComfortable with change, multi-tasking and managing priorities with outstanding organizational skillsSelf-motivated and proactive to maintain momentum and progress, and an ability to operate autonomouslyCollaborator who can execute whilst building positive relationships, proven capability in reducing organizational impedance, and possesses the appropriate levels of urgencyAbility to integrate experiences and training to learn new technological paradigmsWork Hours:This position will require you to be available during core business hours.Work Location(s) & Travel Requirements:This position is open to the following preferred office locations:San Francisco, CANew York, NYDenver, COFastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.SF / LA Fair Chance Ordinance StatementPursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Salary:The estimated salary range for this position is $129,470.00 to $172,632.00.Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.This role may be eligible to participate in Fastly's equity and discretionary bonus programs.Benefits:We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days.Why Fastly?We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives . Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.We are passionate. Fastly is chock full of passionate people and we're not 'one size fits all'. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.We're always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at . We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @ fastly.com or @ recruiting.fastly.com email address.Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please