Call center

We are hiring for a key position within our Retirement and Benefits Department. This role is essential for supporting participants across our 401(k), pension, and deferred compensation plans. Your responsibilities will center on delivering exceptional service by providing clear account information, guiding participants through transaction execution, and completing the processing of all financial transactions.

salary: $20.99 - $21 per hour
shift: Second
work hours: 8 AM - 7 PM
education: High School

Responsibilities

M, TH, F, Sa -6:00am-4:30pm EST
M, Tu, F, Sa -8:00am-6:30pm EST
M, TU, W, Sa- 10:30am-9:00pm EST
M, W, Th, Sun - 6:00am- 4:30pm EST
M, Th, F, Sun- 8:00am-6:30pm EST
M, Tu, W, Sun- 10:30am-9:00pm EST

Department- 401k Retirement and Benefits


Retirement and Benefits supports participants in employer sponsored 401(k), pension, and non-qualified deferred compensation plans. Provides participants with clear information on their accounts, guides them through how to execute transactions, and completes error free processing of financial transactions.

The essential functions of this role include:

• working weekends

Skills

• Basic Computer Skills
• Customer Service
• Customer support
• Call Center Support
• Typing Skills
• Empathy
• Telephone Etiquette
• Active Listening
• Client Service

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.