Destination Sales Executive - Westin Jekyll Island Beach Resort

Job Description

Job Description

Are you a hospitality professional with a passion for sales, relationship building, and creating exceptional group experiences? As the Destination Sales Executive you will be a part of the Sales team at The Westin Jekyll Island Beach Resort, you'll work with our Sales Office, Area Sales team, and hotel leadership to bring group business to life. You'll identify new opportunities, coordinate memorable site visits, maximize revenue, and build strong relationships with our customers.

Hello, We're The Westin Jekyll Island Beach Resort

The Westin Jekyll Island Beach Resort is a 200-room beachfront resort filled with classic Southern charm on beautiful Jekyll Island. The views are incredible - and so are the people who work here. We know our team members are at the heart of our success, so we offer competitive pay and a culture that encourages fulfillment both at work and in life.

Day to Day as a Sales Professional

As a member of our Sales team, you'll have an exciting and varied day. You'll partner with the Sales Office, Area Sales team, Enterprise Sales Team, and other hotel departments to book group events, identify new group and catering opportunities, and support personal and property revenue goals.

You'll coordinate site inspections, Familiarization Tours, and customer events while working closely with account managers to create personalized experiences. You'll showcase the resort, highlight amenities and the local destination, and use your knowledge of the competitive market to demonstrate what makes our property unique.

Building strong relationships will be an important part of your role. You'll connect with new and existing customers, qualify leads, identify future group and catering opportunities, and participate in pre-planning visits. You'll also support group sales promotions, grow existing accounts, track leads and bookings from site visits, and recommend opportunities for function space and revenue.

When clients are onsite, you'll greet and assist them, escort overnight guests when appropriate, and help coordinate special requests. You'll support The Westin's Customer Service and Brand Standards throughout the sales process, help resolve customer concerns, and ensure business is communicated and turned over properly to Event Management. You'll participate in pre- and post-convention meetings to understand group needs, gather feedback, and help deliver service excellence at every customer touchpoint.

You'll also have opportunities to participate in community organizations and local activities that support future business.

This is a fast-paced role where organization, communication, adaptability, and attention to detail are essential. Your schedule may include site inspections, customer events, meetings, and other activities based on business needs.

What you need to be successful

To thrive in this role, you'll need a passion for hospitality, sales, and customer service, along with the ability to build meaningful relationships and manage multiple opportunities.

A high school diploma or GED with four years of experience in sales and marketing, guest services, front desk, or a related professional area is required.

OR

A two-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with two years of experience in sales and marketing or a related professional area is required.

Large group sales experience is preferred.

Strong communication, organization, relationship-building skills, and knowledge of the local destination, competitive market, and resort offerings will help you succeed.

Are you ready for an exciting opportunity?

If you're ready to bring your sales experience and passion for hospitality to a beautiful beachfront resort, we'd love to meet you. Join The Westin Jekyll Island Beach Resort and help us create memorable experiences while growing your career in hospitality!

 

Job Posted by ApplicantPro