Manager I Program & Project Management

Leads a team (of change managers, project managers, and agile roles) responsible for managing the execution of enterprise programs and business projects by overseeing planning, coordination, and delivery of workstreams and tasks. Translates strategic objectives and project goals into actionable plans, ensuring alignment with governance standards, delivery frameworks, and timelines. Partners with business units, cross-functional teams, and stakeholders to monitor progress, resolve issues, manage risks, and support change initiatives and operational improvements. Develops and mentors team members, fostering collaboration, accountability, and continuous improvement. Reports to a Manager II or higher. Strong people leader with transformation mindset, relevant work experienced in team’s core functions (program and project management, change management, and SAFe agile delivery), and experience leading teams in these areas. Experience leading strategic change management efforts, delivering project management and change management, and maturing change management practices. Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.Our approach to careers is simple yet powerful: Make our mission your passion.FORTUNE100 Best Companies to Work For 2025Yello and WayUp Top 100 Internship ProgramsComputerworld Best Places to Work in ITNewsweek Most Loved Workplaces2025 PEOPLE Companies That CareNewsweek Most Trustworthy Companies in AmericaMilitary Times 2025 Best for Vets EmployersBest Companies for Latinos to Work for 2025Forbes 2025 America’s Best Large EmployersForbes 2025 America's Best Employers for New GradsForbes 2025 America's Best Employers for Tech Workers2025 RippleMatch Campus Forward Award Winner for Overall Excellence Military.com Top Military Spouse Employers 2025 2025 Handshake Early Talent AwardFrom Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on click.appcast.io or by calling View phone number on click.appcast.io. This team cannot provide any information on job postings or application status.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.5+ years of work experience in program management, project management, or related experience, including cross-functional or enterprise initiatives and managing complex, multi-project environments.1+ years of management experience leading teams, programs, or projects.Broad knowledge of core program and project management practices and the ability to apply them to mid-scale business-focused initiatives using frameworks such as Agile and Waterfall.Experience leading and managing workstreams and teams that contribute to broader enterprise goals and deliver outcomes aligned with business objectives.Proven ability to translate objectives into actionable tasks, timelines, and resource assignments for team execution.Experience managing reporting, stakeholder updates, risk tracking, and contract/vendor deliverables.Strong leadership skills in guiding team members, resolving execution challenges, motivating teams, and fostering collaboration across departments.Skill in facilitating meetings, tracking milestones, preparing documentation, dashboards, and executive summaries, and escalating issues when needed.Understanding of how performance impacts business outcomes, customer experience, and operational efficiency.Advanced skill in using tools (e.g., Power BI, Smartsheet, Tableau, MS Project) to monitor progress, generate insights, and report status.Ability to manage multiple priorities, projects, and support change initiatives within the program/project lifecycle.Bachelor’s degree in Business Administration, Program Management, Project Management, Organizational Development, or related field, or equivalent combination of training, education, and experienceDesired QualificationsAdvanced knowledge of Navy Federal products, services, programs, policies and proceduresExperience working in SAFe framework, Agile, and ScrumAdvanced knowledge and experience in change management principles and practices Advanced skill in analytical thinking to summarize information and presenting findings, conclusion, and alternatives clearly and concisely. Expertise with MS Powerpoint and Copilot for executive-level reporting and visualization Additional InformationHours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 221805510 Heritage Oaks Drive, Pensacola, FL 32526Manage the day-to-day execution of program and project workstreams that support enterprise initiatives and operational goals. Translate objectives and goals into detailed plans, timelines, and deliverables for assigned teams. Coordinate cross-functional activities, monitor progress, and ensure adherence to governance standards and delivery frameworks. Collaborate with stakeholders to resolve issues, manage risks, and support successful delivery of programs and projects. Apply program and project management tools and methodologies to track performance and report on outcomes. Identify opportunities to improve execution efficiency, stakeholder communication, and team collaboration. Lead and coach a team of analysts, coordinators, or specialists, supporting their development and performance. Serve as a liaison between leadership and delivery teams to ensure alignment and execution continuity. Monitor risks, issues, and dependencies within assigned workstreams; escalate and support mitigation strategies. Promote a culture of accountability, collaboration, and continuous improvement. Ensure compliance with internal processes, governance requirements, and delivery expectations.May perform other duties as assignedFull timePosting Date: 2026-08-13