Student Assistant - Program Support

Base Pay $18.27 - $21.49 / Hour Job Category Part-time, Off-campus, Secretary of State Employee Type Student Assistant Required Degree High school Manage Others No Are you interested in learning about services and support available to victims and survivors of violent crime? Do you have a passion for helping individuals in marginalized communities? If so, you may be a great candidate for the Secretary of State Safe at Home program! The Secretary of State is seeking to hire a student assistant for the Safe at Home program. The Safe at Home program is a confidential address and mail forwarding service offered to victims of domestic violence, stalking, sexual assault, human trafficking, child abduction, and elder/dependent adult abuse. The student assistant will have a critical role in the processing of participant mail, calling participants regarding returned mail, and digitizing records for the Safe at Home program. Conditions of Employment This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause. Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department. UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week’s notice. UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment. Prerequisites Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students. Majors/Fields of Study Business Administration, Communication Studies, Criminal Justice, Family and Consumer Science, Government, or Law. Work Schedule F lexible workdays and work hours, Monday – Friday, between 8 AM – 5 PM. The final work schedule will be determined by the supervisor. Additional Work Schedule Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday – Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer). Compensation $18.27 to 21.49 per hour. Minimum Qualifications Must complete each term with minimum unit requirements for Undergraduate and Graduate student classifications. Proof will be collected at the end of each Spring and Fall term. Proficient with using Microsoft Office Suite: Word, PowerPoint, Excel and Outlook. Must have the ability to work cooperatively in a team setting. Must have the ability to work with confidential information. Must have the ability to be sensitive to caller’s concerns during phone conversations. Must have the ability to maintain a regular and consistent work schedule. Must have the ability to follow both verbal and written instructions. Must have the ability to work quickly and accurately. Preferred Qualifications Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Duties and Responsibilities Assist in the preparation of forwarding participant mail by verifying participant's name and ID number against the information in the Safe at Home database. Contact participants by phone and/or written correspondence regarding returned mail and provide options to the participants on how to correct the situation that led to the returned mail. Witness the destruction of confidential material and abide by document retention policies prescribed by the Safe at Home program. Prepare statistical reports. Research and write procedures to document office processes. Physical Requirements Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation. Working Conditions Work is performed in an office environment. Summary Safe at Home is a confidential address program administered by the California Secretary of State's office that offers victims of domestic violence, stalking, sexual assault, human trafficking, child abduction, and elder and dependent abuse, as well as reproductive health care workers and public entity employees, a substitute mailing address to receive first class, certified, and registered mail. #J-18808-Ljbffr Theuniversityunion