Grievance & Complaints Resolution Specialist
SafeRide Health
SafeRide Health is looking for a Complaints and Grievance Coordinator. The role involves processing member grievances, ensuring compliance with client requirements, and maintaining customer satisfaction. The ideal candidate has at least a high school diploma and one year of experience in grievance processing and a call center environment. Skills in customer service, problem-solving, and strong communication are essential. Additional experience with Medicaid and Medicare guidelines is preferred. This position is based in San Antonio, Texas. #J-18808-Ljbffr SafeRide Health
$14.9 - $29.06 per hour
...including reviewing and resolving member and provider complaints, and communicating resolution to members or authorized representatives in accordance... ...letters and prepares responses to member appeals and grievances. Elevates appropriate appeals to the next level for...ComplaintsHourly payWork experience placementWork at officeRemote workWeekend work- ...Title: Complaints Handling Specialist (Medical & Complaint Handling Exp) Location: San Antonio, TX Duration: 12 Months Hours: 40:00... ...responsible for escalation of quality issues, in order to get resolution and or Business responses for the customer. · Additional...Complaints
- ...Position : Complaint Handling Management Specialist Location : San Antonio, TX Duration : 12 Months Total Hours/week : 40.00 1st Shift... ...escalations and escalate to the Business units for response and resolution as needed Perform history check on previously...ComplaintsContract workMonday to FridayDay shift
- About The Role SafeRide Health is seeking a Complaints & Grievances Supervisor to lead a team responsible for resolving member complaints, grievances... ...internal teams to investigate cases and ensure timely resolution and follow-up. Analyze trends in complaints and...ComplaintsRemote work
- ...We have an opening for a talented PayPal Dispute Resolution Specialist to perform daily responsibilities with dedication. Ensure compliance with company and safety standards. Provide excellent interactions with customers and colleagues. Perks include competitive pay, flexible...SuggestedFlexible hours
- ...identifies sources and extracts necessary information; performs specialized calculations. Drafts correspondence; answers questions or complaints and makes adjustments within established limits. Reviews reports and printouts to identify and trace source of error and make...ComplaintsWork at office
- A healthcare services company located in San Antonio, Texas, is seeking a Complaints & Grievances Supervisor to lead a team resolving member complaints and grievances. This role requires operational leadership and a focus on compliance with regulatory standards. The ideal...ComplaintsRemote job
- Job Summary SafeRide Health is seeking an experienced Complaints and Grievance Coordinator responsible for processing complaints and grievances, consisting of member grievances, appeals, and provider disputes. This role ensures that cases are resolved by client-specific...Complaints
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- ...Complaint Management Specialist San Antonio, TX 12+ Months Work days/hours: M - F 8am - 5pm local time **Must be located in driving distance to San Antonio, TX site** *Initial training onsite. 1 day on site/the other 4 remote once training is complete* Under...ComplaintsLocal areaRemote work
- ...Pbe Sales Specialist Responsible for building and maintaining relationships with PBE customers to ensure consistent and profitable... ...according to all policies and procedures. Handle customer complaints according to all policies and procedures. Assist with completion...ComplaintsContract workLocal areaFlexible hours
$18 - $19 per hour
...hard-working, and effective! The Position The Community Leasing Specialist is the first point of contact with potential residents. They... ...courteous and efficient handling of resident requests and complaints Maintain a professional appearance and attitude at all times...ComplaintsFull timeWork at officeLocal area$19 per hour
...Patient Experience Specialist Planned Parenthood South Texas is the region's most trusted name in women's health. Operating seven health... ...and on the phone, and the system for addressing patient complaints. Performs other duties as assigned. Complies with the Workplace...ComplaintsImmediate start- ...character, who make the world a better place. The Girl Experience Specialist supports the development and delivery of the Girl Scout... ...database information. Ability to respond to common inquiries or complaints from volunteers or members of the business community. Math Ability...ComplaintsContract workWork at officeImmediate start
$53k - $71k
...divh2Bilingual Patient Access Specialist/h2pThe Bilingual Patient Access Specialist serves as the primary point of contact for patients... ...requirements/liliIdentify and report adverse events and product complaints/liliTroubleshoot issues and escalate as needed/liliMaintain...ComplaintsRemote jobFull timePart timeWork at officeImmediate startWorldwideShift workAfternoon shift$16 - $17 per hour
...customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency. PHYSICAL DEMANDS Incumbents need to...ComplaintsHourly payImmediate startWorldwideFlexible hoursWeekend workAfternoon shift$17 - $18 per hour
Make-Ready Specialist - Archer Stone Canyon page is loaded## Make-Ready Specialist - Archer Stone Canyonlocations: Archer Stone Canyon,... ...respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work...ComplaintsHourly payFull timeLocal areaImmediate startFlexible hoursWeekend workAfternoon shift$21 - $27 per hour
Contractor Opportunity: Premium Assistance Investigation Specialist Location: Onsite - San Antonio, TX Engagement Type: Contractor via... ...information unless the disclosure is: In response to a formal complaint or charge; In furtherance of an investigation, proceeding,...ComplaintsTemporary workFor contractorsWork at officeLocal areaMonday to FridayShift work$16 - $17 per hour
...customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency. Physical Demands Incumbents need to...ComplaintsHourly payFull timeLocal areaImmediate startWorldwideFlexible hoursWeekend workAfternoon shift- ...phone and in-person while maintaining product knowledge and solving issues. Responsibilities include processing orders, handling complaints, and after-hours support. Ideal candidates must lift up to 70 lbs, be legally authorized to work in the US, and pass a background...Complaints
$3,000 - $4,999 per month
...electronics, and entertainment Functional Title: APS Investigator Specialist Job Title: APS INV Specialist I Agency: Dept of Family &... .... Ability to work effectively with difficult abuse/neglect complaints. Ability to empathize and provide encouragement to disabled adults...ComplaintsFull timeTemporary workPart timeWork experience placementWork at officeImmediate startFlexible hoursShift workWeekend work- ...prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act....ComplaintsFull timeContract workFreelanceInternshipSeasonal workWork at officeLocal areaMonday to Friday
- Health Specialist IV Date: Apr 8, 2026 Location: SAN ANTONIO, TX DSHS is committed to hiring... ...Administration to ensure timely resolution and corrective action. Provides Clinical... ...education on patient rights, privacy, grievance procedures, and access to advocacy services...Shift workRotating shift
- JPMorgan Chase is seeking a Specialist II in Fraud located in San Antonio, Texas. This role involves being the first point of contact for clients, delivering exceptional customer service while managing high volumes of inbound calls for various financial products. The successful...Weekend workAfternoon shift
- ...goals. Informs subordinates of agency policies and programs. Hears complaints and grievances from employees. Resolves those which can be informally resolved, and/or makes recommendations for resolution to appropriate deciding official. Identifies developmental and training...ComplaintsLocal areaNight shift
- ...development of practices that achieve specific objectives and resolution of unfavorable performance variances; providing leadership and... ...active, maintained, and ongoing. Following up to ensure that complaints have been satisfactorily handled. Collaborating to maintain a...ComplaintsFull timeImmediate start
$24 - $25 per hour
...timely and complete quotes and sales orders, issue resolution and post‑sale follow‑up, and overall execution throughout... ...management skills Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers...ComplaintsWork experience placementWork at officeLocal areaNight shift$115.26k - $149.16k
...illnesses worldwide. As an Therapeutic Specialist, HBV you are responsible for representing... .... Assists in the identification and resolution of issues and opportunities and... ...disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation...ComplaintsFull timeFor contractorsWork at officeLocal areaWorldwide- ...As a Route Delivery Specialist, you will be responsible for delivering products and ensuring timely service, including: deliver products... ...customer returns. provide prompt customer feedback and issue resolution. ability to work with customers in different time zones. submit...
- ...Call Center Escalation Specialist Join our team at SafeRide Health as a Call Center Escalation Specialist. In this role, you will be... ...escalated issues, serving as a liaison to ensure clarity and resolution. Consistently perform Quality Assurance monitoring to sustain...Casual workFlexible hoursShift work
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