Capacity Specialist (Windsor)

Job Description Carrier Sourcing and Capacity Management – Source and secure carrier capacity for temperature‑controlled produce shipments across the United States, ensuring consistent coverage in key shipping markets and lanes. Carrier Relationship Development – Build, maintain, and expand relationships with qualified carriers through daily prospecting, market engagement, and ongoing performance management. Rate Negotiation and Market Analysis – Negotiate competitive transportation rates while monitoring freight market conditions, carrier availability, and industry trends to support profitability and service objectives. Operational Execution and Problem Resolution – Collaborate with Operations, Dispatch, and Account Management teams to ensure successful shipment execution and proactively resolve service issues, delays, equipment failures, and capacity shortages. Carrier Compliance and Performance Management – Onboard, vet, and maintain carrier records while ensuring compliance with insurance, safety, regulatory, and company requirements; track carrier performance metrics and provide market intelligence to support business growth. Work Environment Fast‑paced transportation and logistics environment with frequent interaction between carriers, customers, and internal teams. Requires the ability to manage multiple priorities simultaneously and adapt quickly to changing market conditions. Primarily office‑based work utilizing transportation management systems, carrier databases, communication platforms, and freight market tools. High‑volume communication through phone, email, and messaging platforms throughout the workday. Team‑oriented environment with a strong focus on collaboration, accountability, and customer service. Qualifications Education Degree in Supply Chain Management, Logistics, Business Administration, Transportation, or a related field preferred. Equivalent combination of education and relevant industry experience will be considered. Experience 1–3 years of experience in logistics, transportation, freight brokerage, carrier sales, capacity procurement, or a related field. Experience with temperature‑controlled (reefer) freight, produce transportation, or other time‑sensitive freight preferred. Demonstrated experience negotiating carrier rates and securing transportation capacity in dynamic market conditions. Working knowledge of Transportation Management Systems (TMS), carrier onboarding platforms, and load boards such as DAT and Truckstop. Familiarity with freight market trends, carrier compliance requirements, and transportation regulations. Knowledge of USDA, FMCSA, and produce transportation regulations preferred. Proficient with Microsoft Office applications, including Excel, Outlook, and Teams. Personality Traits Robust relationship‑builder with excellent communication and interpersonal skills. Self‑motivated and results‑driven with a solid sense of ownership and accountability. Highly organized with strong attention to detail. Analytical thinker capable of evaluating market conditions and making informed decisions quickly. Adaptable and resilient under pressure in a fast‑moving environment. Proactive problem solver with strong negotiation skills. Team‑oriented while capable of working independently. Customer‑focused with a commitment to service excellence. Benefits & Perks $75,000 CAD + Commission. Accrue up to five days PTO in first year. Two‑weeks vacation, plus one week PTO accrue on first anniversary. Medical, Dental, Vision, Life Insurance, Disability. Other benefits include Doc‑On‑Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr