Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Retail Service Specialist

O'Reilly Automotive Stores

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.

Bilingual candidates encouraged to apply.

ESSENTIAL JOB FUNCTIONS

Lead store team members in providing excellent customer service to retail and professional customers.

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)

Ensure telephone is answered according to company policy.

Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.

Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.

Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.

Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.

Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.

Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.

Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.

All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Strong communication skills

Ability to obtain RSS Certification

Desired:

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish is highly desired)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. 

Total Compensation Package:

  • Competitive Wages & Paid Time Off

  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One

  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

  • Team Member Health/Wellbeing Programs

  • Tuition Educational Assistance Programs

  • Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer.  The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call View phone number on click.appcast.io option , and provide your requested accommodation, and position details.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Retail Service Specialist in Dripping Springs, TX vacancy
  • $69k

     ...help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license... 
    Suggested
    Remote job
    Work from home
    Flexible hours

    HMG Careers

    Dripping Springs, TX
    11 days ago
  •  ...Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right... 
    Suggested
    Contract work
    For contractors
    Work experience placement
    Local area
    Afternoon shift

    Sherwin-Williams

    Bee Cave, TX
    22 hours ago
  •  ...Team Member - Cashier/Sales Associate/Retail Overall Job Summary The Team Member is responsible for interacting with customers...  ...it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following... 
    Suggested
    Full time
    Part time
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Tractor Supply

    Dripping Springs, TX
    3 days ago
  •  ...Friendly, customer-first and reliable • Comfortable handling money What you'll get: • Full training and a staff discount • A friendly team and a great first step into retail • Temporary summer role (June to August), weekly pay plus an end-of-season bonus... 
    Suggested
    Weekly pay
    Temporary work
    Summer work
    Seasonal work

    Seasonal Staff Co.

    Dripping Springs, TX
    1 day ago
  • Job DescriptionPosition Purpose:Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout
    Suggested

    Home Depot

    Dripping Springs, TX
    4 days ago
  •  ...TX is seeking an energetic Universal Banker to join our team. This role blends teller, personal banker, and customer service duties to deliver retail banking products and services. You will process transactions, open and update accounts, and help customers achieve their... 

    Sunflower Bank, N.A.

    Dripping Springs, TX
    3 days ago
  • $16 - $25.4 per hour

     ...related to breaking down deliveries and stocking shelves. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in... 
    Hourly pay
    Full time
    Part time
    Seasonal work
    Immediate start
    All shifts
    Flexible hours
    Shift work
    Night shift

    Whole Foods Market

    Bee Cave, TX
    2 days ago
  • Michaels is seeking a store team member in Bee Cave, TX to help customers shop, locate products, and ensure a fast, friendly checkout experience. You’ll handle cash, promote the Rewards program and Private Label Credit Cards, and enroll customers. The role involves Omni...

    Michaels

    Bee Cave, TX
    1 day ago
  • $16 - $25.4 per hour

     ...related to breaking down deliveries and stocking shelves. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in... 
    Hourly pay
    Full time
    Part time
    Seasonal work
    Immediate start
    All shifts
    Flexible hours
    Shift work
    Night shift

    Whole Foods Market

    Bee Cave, TX
    3 days ago
  • $15.5 per hour

     ...Bilingual Customer Service Representative LoanStar Title Loans 1712 W. Howard Ln. Austin, TX 78728 Pay Range $15.50 per hour Compensation is based on experience, qualifications, and performance. Bonus opportunities may be available where applicable... 
    Hourly pay
    Full time
    Temporary work
    Monday to Friday

    LoanMax Title Loans

    Dripping Springs, TX
    1 day ago
  • $15 - $18 per hour

     ...touches that shape every guest’s stay. We deliver thoughtful service, clear communication, and consistently high standards for every...  ...is seeking an enthusiastic and service-minded Guest Services Specialist to join our team in beautiful Wimberley, TX. As a primary point... 
    Hourly pay
    Part time
    Seasonal work
    Flexible hours
    Weekend work

    Better Talent by Laveer & Co.

    Wimberley, TX
    4 days ago
  • Hill Country Premier Lodging in Wimberley, TX is seeking a friendly Guest Services Specialist to be the first point of contact for guests and homeowners. You’ll handle inquiries, bookings, and post-stay follow-up via phone, email, and text, ensuring smooth reservations... 
    Flexible hours

    Better Talent by Laveer & Co.

    Wimberley, TX
    4 days ago
  •  ...Chase #LimitlessPotential at Luna Wireless, an Authorized T-Mobile Retailer! Luna Wireless is one of the largest Authorized T-Mobile...  ...ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a... 
    Base plus commission
    Full time
    Part time
    Flexible hours
    Shift work

    Luna Wireless

    Dripping Springs, TX
    2 days ago
  •  ...customers and team members, while providing legendary customer service. Essential Duties and Responsibilities (Min 5%) As a FAST Team...  ...as assigned. Required Qualifications Experience: Prior retail and/or merchandising experience is required. Farming, ranching,... 
    Flexible hours
    Shift work

    Tractor Supply

    Dripping Springs, TX
    4 days ago
  • $17 per hour

     ..., and don't want to be stuck at a desk all day, then our Retail Merchandising Specialist position is perfect for you! Joining our team means a weekly...  ...equivalent experience Previous merchandising, customer service, and/or retail experience preferred Skills and Attributes... 
    Weekly pay
    Daily paid
    Full time
    Part time
    Local area
    Monday to Friday
    Flexible hours
    Shift work
    Early shift

    Channel Partners

    Bee Cave, TX
    4 days ago
  • 7-Eleven, Inc is seeking a Retail Sales Associate in Wimberley, Texas. This entry-level role involves cash handling, customer service, and food preparation. Ideal candidates are those with a positive attitude who are ready to learn and adapt to a fast-paced environment... 
    Flexible hours

    7-Eleven, Inc

    Wimberley, TX
    2 days ago
  •  ...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged...  ...quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or... 
    Weekly pay
    Temporary work
    Local area
    Flexible hours
    Shift work

    Circle K

    Dripping Springs, TX
    4 days ago
  • Pizza Hut - 400 West US Highway 290 - Responsibilities: Greet customers and assist with orders; Provide friendly customer service; Handle inquiries and communicate effectively; Collaborate with team to ensure smooth operation; Maintain on-time attendance

    Pizza Hut

    Dripping Springs, TX
    13 hours ago
  •  ...Eyewear Customer Service/Sales Advisor Dripping Springs, TX Job Type: Full Time Associate Req # 32826 About the Role See...  ...Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required) A... 
    Full time
    Work at office
    Shift work
    Weekend work
    Afternoon shift

    MyEyeDr

    Dripping Springs, TX
    1 day ago
  •  ...Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly... 
    Full time
    Part time
    Second job
    Immediate start
    Flexible hours
    Weekend work
    Afternoon shift

    Pizza Hut

    Dripping Springs, TX
    2 days ago
  • O’Reilly Auto Parts is hiring a Merchandising Specialist to keep the front sales floor stocked, displayed, and clean, while greeting customers and assisting with sales preparations. Bilingual candidates are encouraged to apply. The role includes stock checks, price updates... 

    O'Reilly Automotive Stores

    Dripping Springs, TX
    4 days ago
  • Prime Communications in Dripping Springs, Texas, is hiring a Retail Sales Consultant to help customers stay connected by recommending the latest wireless technology, entertainment, and connectivity solutions that fit their needs. The role offers base pay plus commission... 
    Base plus commission

    Prime-Communications

    Dripping Springs, TX
    5 days ago
  • Responsibilities Job Summary: As a Night Stocker, you'll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because y
    Part time
    Night shift

    H-E-B

    Wimberley, TX
    1 day ago
  •  ...Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to...  ...Entry level employee supervision Great if you have: Retail and customer service experience Entry level management experience... 
    Weekly pay
    Temporary work
    Local area
    Flexible hours
    Shift work

    Circle K

    Dripping Springs, TX
    2 days ago
  • $50k - $60k

    Customer Service Representative - Austin We are looking for a motivated individual with a passion for delivering exceptional customer service. Apply now to join our dynamic team! Responsibilities Handle incoming customer inquiries via phone and email. Provide accurate... 
    Full time

    Municipal Operations & Consulting, Inc.

    Dripping Springs, TX
    4 days ago
  • A leading appliance company in Dripping Springs, Texas is seeking a Retail Sales Consultant to build strong customer relationships and provide exceptional service. This role involves guiding clients through purchases, staying informed on industry trends, and collaborating... 

    WACA, Inc.

    Dripping Springs, TX
    1 day ago
  •  ...enduring company rooted in integrity, innovation, and teamwork. As a Retail Sales Consultant, you’ll play a vital role in creating lasting...  ...them through their purchases, and delivering exceptional service. This position offers a competitive salary plus commission, profit... 
    Shift work

    WACA, Inc.

    Dripping Springs, TX
    5 days ago
  •  ...help to maintain our high standards and provide fast and friendly service to our customers. Provide regular and predictable onsite...  ...and empathizing Safety and Security Great if you have: Retail experience Supervisor or management experience Recruiting... 
    Weekly pay
    Temporary work
    Local area
    Flexible hours
    Shift work

    Circle K

    Dripping Springs, TX
    4 days ago
  •  ...positions. Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment. Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience. Communication Skills:... 
    Work at office

    US Oral Surgery Management

    Dripping Springs, TX
    2 days ago
  •  ...accommodation Obtain sales-related licensure or registration if required by law in your state Preferred Qualifications Retail and/or customer service experience Bilingual skills Lowe's commitment to growth and teamwork extends to the community as well. To... 
    Part time
    Local area
    Flexible hours

    Lowe's

    Bee Cave, TX
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Retail Service Specialist. Be the first to apply!