Maintenance Technician II

Job Description

Job Description

Unlock your potential at The Essex Resort & Spa!

Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.

Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family.

Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life.

At The Essex, hospitality isn't just a profession—it's a passion for creating memorable experiences that exceed expectations. Join our team and be part of a vibrant community dedicated to providing unparalleled service and genuine warmth to every guest who walks through our doors. With a commitment to excellence and a culture that values teamwork and personal growth, The Essex offers an exciting opportunity to make a meaningful impact in the world of hospitality.

BASIC FUNCTION: The Hotel Maintenance Technician II will assist guests with maintenance or other requests, identifying and correcting the problem. Responsibilities also include performing various work order tasks and preventive maintenance on property equipment.

ESSENTIAL FUNCTIONS:

• Perform skilled work in the installation, operation, maintenance, modification, service and repair of mechanical, electrical, heating, ventilation and air conditioning, plumbing, structural systems, Pool systems, kitchen equipment.
• Monitors the performance of heating, cooling, and related systems by interpreting any system alarms, temperature and pressure differentials, troubleshoots problems, and adjusts, when necessary.
• Performs routine carpentry work using hand and power tools to repair or remodel existing structures according to work orders or verbal instructions.
• Repair existing structures according to work orders or verbal instructions by inspecting the work site to determine the materials, equipment, tool requirements, and method to be used.
• Develop a plan or lay out for the project or following a blueprint, sketch or schematic.
• Assemble, fabricate or build and install materials, equipment, or fixtures as required by the scope of work.
• Perform basic plumbing work by repairing existing plumbing and pipelines.
• Install plumbing fixtures, such as sinks, tubs, and toilets.
• Open clogged drains and toilets as needed.
• Light sprinkler repair, general pool maintenance and chemical testing.
• Perform basic electrical work by replacing faulty switches, sockets, plugs, fuses, insulators and other simple elements of electrical systems.
• Must be able to lift and transport materials and equipment weighing up to 50 pounds on a frequent basis.
• Physical duties require a full range of physical motion in order to operate manual and electrically powered tools and test equipment.
• Focus on customer needs and customer satisfaction.
• Projects a positive customer service environment to both internal and external customers.
• Promotes and encourages an attitude of exemplary customer service and high integrity to all the staff within Facilities Management.
• Contributes to the overall success of the Facilities Maintenance Department by performing other essential duties and responsibilities as assigned.

MARGINAL FUNCTIONS:

• Respond to any reasonable task as assigned by supervisor or manager.
• No on call hours.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE:

• High school diploma/equivalent; vocational/technical training preferred.
• At least 2 years of successful experience in the trades or in facilities maintenance positions required.
• Valid Driver's license is required.
• Requires general mechanical ability and or general carpentry which includes skills in the use of electrical test equipment, hand and power tools, mechanical equipment and materials applicable to the engineering trades.
• Ability to interpret wiring diagrams, blueprints, and schematics is preferred.
• Computer literacy using Microsoft, or a trade related software /program or related mobile device is required.

OTHER:

• There are 1st and 2nd shift hours. A mixed schedule will be required with flexibility of the team to cover all shifts.
• Weekend and holiday work is required.
• We offer training, certification and advancement opportunities.

Benefits:

At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.

Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements:

• Medical Insurance (with Employer contribution).
• Dental Insurance (with Employer contribution).
• Vision Insurance.
• Life & Disability Insurance (Employer paid).
• Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee).
• Medical Care Flexible Spending Account.
• Dependent Care Account (for Daycare, elderly care or other dependent care).
• Short and Long Term Disability Insurances.
• Accident Insurance.
• Critical Illness Insurance for employee and spouse/domestic partner.
• Paid Time Off.
• Bereavement Time.

All employees at least 18 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 3 months of employment.

Property Benefits:

Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides.

On Property Discounts:

• Restaurant.
• Spa (on treatments and products).
• Essex Kitchen.

Other Discounts:

• Memberships to The Edge Sports & Fitness.
• Stays at the hotel for employee, friends and/or family.
• Movie tickets to Essex Cinemas.
• Essex Experience (varies by business).
• Stays at other New England Inns & Resorts as part of the NEIRA program.
• Ski passes to Smuggler’s Notch & Sugarbush/IKON.

Other Benefits:

• Complimentary use of the on-site fitness center.
• Complimentary use of the on-site Tennis courts.
• Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age).