Morning & Afternoon/Evening Front Desk Agents - Home2 Suites: Brooklyn Park, MN

Front Desk Agent - Home2 Suites: Brooklyn Park, MN

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Home2 Suites hotel located in Brooklyn Park, MN. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

This is a full time position, working 5 days per week. Shifts will vary between 7AM - 3PM and 3PM - 11PM.

What You Will Be Doing:

• Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
• Sorts incoming mail and faxes for guests.
• Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
• Keeps records of room availability and guests' accounts.
• Computes bill, collects payment, and makes change for guests.
• Makes, confirms, and cancels reservations.

The Ideal Candidate:

• Previous experience as a Front Desk Agent is preferred
• Experience in a customer service industry is required
• The ability to stand at a hotel front desk during an 8-hour shift and greet guests is mandatory.
• The ability to follow a written weekly schedule is mandatory.

About Us:

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

We offer a range of benefits including, but not limited to:

• Growth and development tools and access to learning
• Robust PTO policies
• Medical/Dental/Vision Coverage
• 401k matching
• Employee Assistance Program
• Discounted products and services