Morning & Afternoon/Evening Front Desk Agents - Home2 Suites: Brooklyn Park, MN

Front Desk Agent - Home2 Suites: Brooklyn Park, MN Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Home2 Suites hotel located in Brooklyn Park, MN. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. This is a full time position, working 5 days per week. Shifts will vary between 7AM - 3PM and 3PM - 11PM. What You Will Be Doing: Greets, registers, and assigns rooms to guests. Issues room key and gives directions. Sorts incoming mail and faxes for guests. Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions. Keeps records of room availability and guests' accounts. Computes bill, collects payment, and makes change for guests. Makes, confirms, and cancels reservations. The Ideal Candidate: Previous experience as a Front Desk Agent is preferred Experience in a customer service industry is required The ability to stand at a hotel front desk during an 8-hour shift and greet guests is mandatory. The ability to follow a written weekly schedule is mandatory. About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. We offer a range of benefits including, but not limited to: Growth and development tools and access to learning Robust PTO policies Medical/Dental/Vision Coverage 401k matching Employee Assistance Program Discounted products and services