Lead Data Product Management Consultant - Customer Information Management

Lead Data Product Management Consultant

Wells Fargo is seeking a Lead Data Product Management Consultant to join the Customer Data Products (CDP) group within Digital Data & Artificial Intelligence (DDAI) as part of Consumer Banking & Lending (CBL). Our vision is to create a 'Know Me' experience for our customers by enabling Wells Fargo products and customer journeys to quickly obtain high-quality customer information. Our product areas introduce new capabilities and modernize legacy platforms to improve customer data quality and enable enterprise agility.

Customer Information Management (CIM) is a mission-critical data product that maintains and delivers accurate and timely core customer profile data across firmwide channels. The Senior Lead Digital Product Manager is responsible for building strategy & requirements for digital platforms and properties to achieve business outcomes.

In this role, you will:

• Lead complex data product initiatives, including those that are cross-functional with broad impact, and act as key participant in large-scale planning, driving data enablement and capabilities across platforms and utilities
• Review and analyze complex multi-faceted, larger scale or longer-term data product initiatives that require in-depth evaluation of multiple factors, including intangibles or unprecedented factors to drive data enablement strategies and roadmaps, while adhering to data governance and standards
• Make decisions in complex and multi-faceted situations requiring solid understanding of data, analytics, and integration needs of line of business partners to inform prioritization, roadmap, and architecture design, that influence and lead broader workstream to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues, and mid-level to senior managers to ensure data product solutions are built for optimal performance and design analytics applications across multiple platforms, resolve data product issues, and achieve goals; may lead projects, teams or serve as a peer mentor
• Provide strategic input on new use case intake, prioritization, product roadmap definition, and other critical business processes
• Manage complex datasets continuously focusing on the consumers of the data and their business needs, while adhering to set data governance
• Create and maintain data product roadmaps throughout the data product life cycle with detailed specifications, requirements, and flows for data capabilities
• Support the Customer Information Management - Customer Relationships (CR) Product scrum teams to deliver product features and functions to meet prioritized enterprise objectives
• Assist defining, measuring and tracking product OKRs and key performance indicators and business value (revenue gains, efficiency saves, etc.)
• Design and maintain innovative data products, enabling data availability for data intelligence, analytics, and reporting
• Serve as a strategic liaison between data management, product teams, data engineering, and architecture teams throughout the data product life cycle

Required Qualifications:

• 5+ years of data product or data management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ Years in Agile methodology experience
• 3+ years of experience in one or more of the following functional areas: large enterprise platforms and complex implementations, business technology solutions, or event-driven architecture, with a clear track record of building innovative, customer-facing capabilities
• Previous experience working with JIRA (creating features/epics/user stories)
• Experience working in one or more of the following customer data sub-domains: identity, relationships, communication methods, preferences, privacy.
• Demonstrated experience with data governance standards
• Proven ability to work within a product team
• Strong interpersonal and communication skills
• Strong analytic background
• Proven ability to engage and work with technology partners
• Data product management or project management within Financial Services industry
• Working understanding of Hogan CIS
• Understanding of modernized microservices including MongoDB, Kafka, and APIs

Job Expectations:

• Ability to travel up to 10% of the time.
• This position offers a hybrid work schedule.

This position is not eligible for Visa sponsorship.

Posting Location(s):

• 401 S Tryon St. Charlotte, North Carolina 28202
• 550 S 4th St. Minneapolis, Minesota, 55415
• 3075 Loyalty Cir. Columbus, Ohio, 43219
• 401 Las Colinas Blvd W Bldg B Irving, Texas 75039

Required locations listed.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$119,000.00 - $206,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement