Service Administrative Assistant

Job Description

Job Description

Position Summary

Provide administrative support to the Service Department by conducting research, preparing statistical reports, handling information requests, and performing administrative/clerical functions such as preparing correspondence, billings, contracts, filing, answering phones, document control, etc. May also train and assist other administrative or clerical staff, liaison between technicians and office management, and any other special projects as assigned by management.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions

Safety Responsibilities

Prioritize safety as the utmost importance, even before production, and promote a team culture that makes safety the primary focus for all employees at all times

Adhere to safety procedures in accordance with OSHA safety policies and regulations

Strategic Responsibilities:

Fully understands and shares a passion for the Company's core values, mission, and objectives.

Builds and maintains strong relationships as trusted advisors to our clients.

Other Responsibilities:

Performs general office duties such as maintain records, manually and digitally filing documents, and basic bookkeeping work.

Interprets administrative and operating policies and procedures for employees.

Prepares billings, contracts, change orders, change order proposals, reports, memos, letters, transmittals and other documents, using Microsoft Word, Excel spreadsheets, other databases, and /or presentation software.

Reads and analyzes incoming memos, e-mail, correspondence, submissions, and reports in order to determine their significance and plan their distribution.

Files and retrieves corporate documents, records, and reports.

Opens, sorts, and distributes incoming correspondence, including faxes and email.

Conducts research, compiles data, and prepares papers for consideration and presentation by project managers, and management.

Conducts and analyzes internet research.

Trains or assists other administrative or clerical staff.

Assists with making travel arrangements for Service Technicians, as needed.

Attends meetings in order to record notes.

Compiles, transcribes, and distributes meeting notes.

Provides our Clients and co-workers with the highest level of service and quality.

Performs any special projects as directed by management.

Runs company errands.

Education: High school graduate or equivalent

Experience: 3 years of experience in administrative support

Computer Skills: Microsoft Word, Excel, PowerPoint, Outlook. Type 45 words per minute.

Certifications & Licenses: None

Other Requirements: Must be able to receive instruction and supervision.

What started at the initiative of our CEO in 1980, has grown into a 100% Employee Owned Company. We are the #1 ranked builder in our field and a world class competitor. SPAN is a proud commercial and industrial construction firm committed to providing personal superior services regardless of the type and location of project.

Our business model is based on a culture that has been entrenched in the company from inception and has resulted in our ability to deliver industry leading engineering and construction services. This model has helped us build over 190 million square feet of buildings (worldwide) to date, with more being added 24/6 - every year.

If you derive satisfaction from being challenged and consistently learning within an environment of hard working people, then we want to hear from you.

Company Description

What started at the initiative of our CEO in 1980, has grown into a 100% Employee Owned Company. We are the #1 ranked builder in our field and a world class competitor. SPAN is a proud commercial and industrial construction firm committed to providing personal superior services regardless of the type and location of project. \r\n\r\nOur business model is based on a culture that has been entrenched in the company from inception and has resulted in our ability to deliver industry leading engineering and construction services. This model has helped us build over 190 million square feet of buildings (worldwide) to date, with more being added 24/6 - every year.\r\n\r\nIf you derive satisfaction from being challenged and consistently learning within an environment of hard working people, then we want to hear from you.