Premium Suite Attendant (VIP) | Part-Time | SoFi Center

Premium Suite Attendant (VIP)

The Premium Suite Attendant (VIP) plays a vital role in delivering an exceptional guest experience in our VIP and Owner's suites at the SoFi Center for each TGL season and year-round private events. With a strong focus on hospitality and attention to detail, the VIP Suite Attendant is responsible for the setup and breakdown of suite locations, taking food and beverage orders, ensuring timely and accurate delivery to designated suite locations, and providing courteous, personalized service throughout the event. This position is ideal for individuals who thrive in fast-paced environments and are passionate about creating memorable experiences for guests by anticipating their needs and exceeding expectations. They must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $30.00 and is tip eligible.

Benefits for part-time roles: 401(k) savings plan and 401(k) matching.

This position will remain open until November 20, 2026.

Responsibilities

• Responsible for assisting with the setup of food service areas within specific owners' suites and VIP club areas based upon pre-order or match day menus as available
• Ensures all assigned suites are set prior to event based upon communication received of orders
• Responsible for organization and preparation of events in assigned locations
• Responsible for assisting in closing out financials per event and ensuring correct billing takes place
• Monitor and maintain food quality
• Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
• Monitor and enforce safe alcohol policies and procedures
• Monitor and maintain inventory control and product requisition fulfilling
• Have full knowledge of food and beverage menu items and accompaniments
• Responsible for the service of beverages to guests, including alcoholic beverages
• Check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages
• Responsible for observing and engaging with guests to respond to any additional requests
• Responsible for ensuring suites has all necessary serving ware and equipment necessary for smooth service
• Maintains sanitation, health and safety standards in work areas
• Show demonstrated ability to meet the company standard for excellent attendance
• Assures that the location equipment is operable and clean prior to start of event
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• Ensures all assigned suites are fully broken down after the event
• All other duties as assigned by the managers and supervisors

Qualifications

• 2-3 years' experience working in a premium food & beverage or customer service role.
• High school diploma or GED is preferred.
• Ability to work weekdays and weekends, with availability for some morning, noon, and evening shifts on an on-call/event-based schedule.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid ServSafe Food Handlers Certificate
• Possess valid ServSafe or eTIPS Alcohol Certificate
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.