Intake Coordinator
Adult & Teen Challenge
Sheepgate Intake CoordinatorSheepgate Intake Coordinator Reports to: Program Director Department: Regional Location: Colfax, IA Hours: Full-time, Salaried (40 hrs/week) Position Summary Program Staff serve on the front lines of ministry - overseeing daily student life, modeling Christ-centered living, and helping guide students through growth and transformation. The Intake Coordinator leads all aspects of the admissions process, serving as the primary point of contact for prospective students and their families. This role ensures a clear, organized, and compassionate intake experience while helping identify candidates who are ready to engage in the program.Key ResponsibilitiesIntake CoordinationServe as the primary contact for individuals inquiring about the programClearly communicate program expectations, requirements, and next stepsFollow up with applicants and conduct interviews to assess readinessCoordinate intake with families, medical providers, and legal contacts as neededFacilitate orientation for all incoming studentsMaintain accurate and up-to-date records (paper and digital) throughout the intake processCommunicate intake details to staff and transition records to active student filesBuild and maintain relationships with referral partners (jails, prisons, shelters, and social service agencies)Student MinistryProvide direct support, mentorship, and accountability to studentsOversee daily schedules, activities, and responsibilities of the student bodyCarry out individualized action plans under the direction of the Program DirectorPerform roll calls and ensure student participation in assigned activitiesTransport students to appointments as neededLead student work crews on and off campusServe as a consistent and positive example of spiritual growthAdministrative ResponsibilitiesMaintain organized and compliant student records in line with accreditation standardsAssist with phone coverage and communication as neededSupport ongoing process improvement for efficiency and effectivenessParticipate in weekly staff meetingsRespond to student needs including med calls, communication, and daily supportComplete additional administrative tasks as assignedCulture & LeadershipUphold and model the mission, values, and culture of the ministryLead by example in spiritual life, relationships, stewardship, and time managementHelp create an environment that promotes growth, accountability, and transformationFinancial & Facility SupportTrack and record student finances according to policyAssist with maintaining campus facilities, ensuring safety and appearance standards are metRequirements Qualifications Education: High school diploma or equivalent required Experience & Skills: Strong communication and interpersonal skills Organized and detail-oriented Ability to manage multiple responsibilities in a structured environment Proficient in Microsoft Office and general computer systems Self-motivated, dependable, and adaptable Team-oriented with a positive, teachable attitude Core Competencies: Integrity and professionalism Compassion balanced with accountability Strong problem-solving and decision-making skills Ability to work under pressure and within structured schedules Cultural Fit: Must support and actively live out the mission and values of the ministry Ability to build relationships and foster personal and spiritual growth in others Other Requirements: Flexible schedule including evenings and weekends Willingness to assist in areas outside primary responsibilities Must pass background screening per accreditation standards Working Conditions Work may include a combination of office, residential, outdoor, and vehicle-based responsibilities. Evening and weekend shifts are required. Physical Requirements Ability to perform physical tasks including standing, walking, driving, lifting (occasionally 50+ lbs), and general movement required for daily operations.
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