AI Conversation QA Specialist
Arkhya Tech Inc.
Job Description
AI Conversation QA Specialist
\nMTV, Oakland or San Diego, California
\nHybrid Onsite
\n \nAs an Artificial Intelligence Data Quality Specialist, you will play a crucial role in ensuring the quality and effectiveness of AI capabilities, including our cutting-edge agentic experiences. You will be responsible for investigating AI quality issues, including but not limited to evaluating agentic traces and conversations, identifying trends, tool calling errors, intents, and other issues, and working closely with cross-functional stakeholders to address gaps and improve responses accuracy and quality. Your role will involve analyzing qualitative and quantitative data to drive results and enhance member satisfaction.
Vacancy posted 5 days ago
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