Specialist, Technical Support

The School District of Lee County (Lee County Public Schools)– Fort Myers, Florida. Job Details Job Title: Specialist, Technical Support Job ID: 5833605 Application Deadline: Posted until filled Posted: Jul 15, 2026 4:53 AM (UTC) Starting Date: To Be Determined Position Type: Full-time Salary: S09, $24.70 per hour; compensation may increase based on education and experience Hours: 8 hours per day, 255 days per year Job Description The Specialist, Technical Support provides technical assistance across district schools, supporting hardware, software, and network infrastructure. Qualifications Minimum Qualifications: High school diploma or equivalent. At least two (2) years of experience in computer support or a related field. Preferred Qualifications: Associate’s degree. Advanced industry certifications in computer repair or equivalent. Relevant experience or education may substitute for minimum qualifications. Knowledge, Skills, and Abilities Clear, concise oral and written communication; strong organizational and management skills. Knowledge of industry‑standard networking technologies, procedures, and methodologies. Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment. Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other privacy and records regulations. Knowledge of and experience with industry‑standard equipment, materials, practices, computers, and applications. Professional, effective response to customer needs and service requests. Ability to work independently with minimal direction or oversight. Ability to complete industry standard technical certifications (e.g., CompTIA A+, Network+, Security+) or equivalent. Responsibilities Monitor service requests to ensure timely problem resolution and documentation. Use industry‑standard tools to install, manage, update, and maintain computer hardware and software. Assist educators in integrating technology into instructional programs. Implement standard inventory, maintenance, and disaster procedures for resources. Provide staff with information on new technology developments and recommend hardware and software to support diverse instructional techniques. Recommend budget requirements and supply purchase order information for school technology planning. Coordinate with district technology support personnel on troubleshooting and maintenance of school-based wiring plans and network documentation. Isolate and replace faulty data wiring, network equipment, and related technologies using appropriate equipment. Contact Information Human Resources 2855 Colonial Blvd, Fort Myers, Florida 33966 Phone: View phone number on click.appcast.io Email: View email address on click.appcast.io #J-18808-Ljbffr