External Affairs Insights Manager

About SK hynix America:

At SK hynix America, we are at the forefront of semiconductor innovation. As a global leader in HBM, DRAM, and NAND flash technologies, we develop the advanced memory solutions powering everything from advanced mobile technology to massive AI data centers. With major investments in the U.S. and a leading position in the global AI revolution, we build the critical infrastructure of the digital landscape and remain committed to sustainable operations. We invite innovative minds to be part of our journey. Here, you will be part of a collaborative team pioneering the next generation of memory technologies, expanding our market footprint, and defining the future of computing.

Work Model: Onsite

Key Responsibilities: 

Public Safety and Emergency Coordination

• Serve as the External Affairs liaison to local law enforcement, sheriff’s offices, fire/EMS, and emergency management, in coordination with Security and EHS.
• Coordinate public-safety contacts, preparedness meetings, tabletop exercises, and interagency communication protocols
• Provide situational updates during major incidents, severe weather, public demonstrations, or other disruptions affecting the site or neighboring community.

Early Warning and Risk Assessment

• Identify and assess emerging community conflicts, reputational risks, public-safety concerns, and potential operational disruptions
• Evaluate likelihood, impact, affected stakeholders, and response options; promptly escalate material risks to External Affairs leadership and relevant functions
• Support contingency planning for construction impacts, environmental concerns, accidents, labor-related tensions, and high-profile visits

Stakeholder and Agency Engagement

• Build and maintain working relationships with police, fire and EMS leaders, emergency managers, municipal officials, neighborhood representatives, and community organizations
• Represent External Affairs at public meetings, agency coordination sessions, and site visits; document commitments and follow-up actions
• Provide Community Relations and Government Relations with stakeholder context, issue history, and engagement recommendations

Community and Stakeholder Insights

• Monitor public meetings, local media, approved open sources, and stakeholder feedback for developments affecting site operations, construction, employees, or community relationships
• Track concerns involving traffic, noise, environmental impact, land use, housing, workforce growth, and public safety; identify recurring themes and trends
• Maintain a stakeholder map covering local government, public-safety agencies, neighborhood groups, businesses, educational institutions, and nonprofits
• Distinguish verified incidents and credible operational risks from rumors, isolated complaints, and lawful civic activity

Executive Reporting and Internal Coordination

• Prepare concise leadership briefings, issue assessments, stakeholder updates, and pre- and post-event reports with recommended actions
• Coordinate with Communications, Government Relations, Community Relations, Security, EHS, Construction, HR, and Operations on issue response
• Track outstanding stakeholder concerns, agency coordination items, and company commitments through resolution

Qualifications: 

• Bachelor’s degree in Criminal Justice, Emergency Management, Public Administration, Political Science, or a related field; alternatively, 15+ years of directly relevant professional experience
• 10+ years of experience in law enforcement, emergency management, public safety, or public-sector safety leadership
• 5+ years in a supervisory, command, director-level, or senior public-safety liaison role
• Current or previously held state-recognized law-enforcement certification, Certified Emergency Manager (CEM) credential, or comparable documented public-safety qualification
• 5+ years of direct coordination with police, sheriff’s offices, fire/EMS, emergency management, or municipal government agencies
• Completed NIMS/ICS training or equivalent documented incident-management training (preferred)
• 2+ years working with manufacturing, major construction, utilities, infrastructure, or other critical-infrastructure operations (preferred)

Ethical and Operating Standards: 

• Use lawful, transparent, and approved information sources; do not request or use nonpublic law-enforcement records, protected personal data, or sensitive political information
• Do not characterize lawful criticism, resident complaints, union activity, or peaceful protest as security threats solely because they oppose company actions
• Maintain separation between stakeholder engagement and law-enforcement or investigative functions; refer legal, privacy, ethics, and security issues to the appropriate teams

Requirement:

• Must be authorized to work in the United States without restrictions or future sponsorship.

Benefits:

• Top Tier health insurance at no employee cost
• Paid day offs: Paid Time Off, Company Holidays, Parental Leave, Happy Fridays
• 401k Matching
• Flexible Spending Account (FSA) for Health Care & Dependent Care
• Educational reimbursement up to $10,000 per year
• Donation Matching and volunteering opportunities
• Corporate discount programs

Equal Employment Opportunity:

SK hynix America is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information, or any other status protected under federal, state, or local applicable laws.

In compliance with federal law, SK hynix America also participates in the federal E-Verify program. Upon accepting an offer of employment, all newly hired individuals will be required to complete Form I-9, which includes verifying identity and legal authorization to work in the United States. Please review the official government posters detailing your rights and protections prior to applying: