AV Senior Technician/Commissioning Tech

Job Description

Job Description

IM Solutions is a trusted provider of innovative technology solutions, specializing in advanced Audio Visual and Information Technology (AV/IT) systems since 2002. We are committed to delivering superior customer service and cost-effective solutions to meet our clients' business technology needs. IM Solutions headquarters is located on the Space Coast of Florida, just minutes from beautiful east coast beaches.

IM Solutions is seeking an experienced Audio Visual Senior Lead Technician & Commissioning Technician to lead the installation, integration, testing, commissioning, and successful turnover of sophisticated audiovisual and technology systems.

This position is ideal for a highly skilled AV professional who can confidently lead a field installation team, interpret technical drawings and system designs, troubleshoot complex AV systems, and ensure every system is installed, programmed, tested, documented, and operating to IM Solutions’ standards.

The Senior Lead Technician serves as a key field leader and technical resource, working closely with Project Managers, Engineers, Programmers, clients, subcontractors, and other members of the IM Solutions team.

Reports to: Project Manager

Key Responsibilities:

• Lead and supervise AV installation teams on commercial, government, corporate and educational technology projects. 
• Serve as the primary field technical lead and provide direction to technicians and subcontractors.
• Coordinate with the Project Manager and Project Engineer to fully understand project scope of work and resolve any site challenges
• Ensure adherence to project specifications, wiring diagrams and technical documentation
• Configure and/or program control systems, digital signal processors (DSPs), audio mixers and any other specialty devices used in the system design
• Install and maintain AV/IT systems including racks, display devices, projectors, camera systems, video teleconferencing systems (VTC), microphones and speakers
• Exercise critical thinking for systems commissioning to include final system testing, calibration, and quality assurance checks
• Troubleshoot and resolve performance issues in AV/IT system configurations
• Provide training and documentation to end-users for system operation
• Maintain redline documents, and system configuration to be updated for final customer deliverables package

Required Qualifications:

• Strong organizational and leadership skills managing team of 5 or more people
• 10+ years of AV installation experience and construction methodology
• 3-5 years of AV commissioning and system testing experience
• Strong understanding of commercial AV systems
• High level of experience with AV signal processing, DSP systems, control systems, networking, system testing and troubleshooting 
• CTS, CTS-I or equivalent certification preferred
• Excellent analytical and troubleshooting skills
• Excellent communication skills with the ability to clearly understand, clarify, and manage customer expectations throughout the project lifecycle.

IM Solutions Core Values Alignment
Core values are the most important aspects of the IM Solutions culture.

• Life-Long Learning - Personal commitment in learning inspires continual growth
• Collaborative Mindset - Building success together through teamwork with our customers and community. 
• Positivity - Positive thinking inspires purposeful actions and positive results
• Solutionist - Passionate and reliable problem solving is in our DNA
• Communication - Respectful, honest and proactive communication builds trust and strengthens alignment

If your personal core values align with ours, you can find success at IM Solutions.

Physical Demands

• Ability to drive a company provided fleet vehicle.
• Ability to load and unload equipment weighing a minimum of 35 pounds.
• Ability to regularly climb, descend, and work from ladders up to heights of 25 feet
• Ability to work with safety harness in bucket or boom lift (Cert training will be provided)
• The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  
  
  

Benefits

• Flexible 9/80 work schedule with every other Friday off
• Employee Incentive Plan based upon KPI performance
• Health, Dental and Vision Insurance
• Simple IRA with company match
• Paid Time Off
• Paid Holidays
• Comprehensive training program  

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