Fraud Strategy Consultant

Description The Fraud Strategy Consultant is accountable for monitoring and developing fraud risk strategies for Citizens Consumer Debit & ATM Card accounts with a focus onIT tools and systems to monitor and mitigate fraud. The Fraud Strategy Consultant will take the lead in the development of fraud processes, strategies and IT controls/tools to mitigate fraud risk during all facets of the Debit & ATM process while balancing customer experience, operational and product P&L impacts. Responsibilities include evaluation of new information security tools and processes to enhance detection, and reporting on overall Fraud losses and trends in addition to monitoring strategy performance. Reconcile numerous metrics and condense/summarize portfolio performance, with recommendations for improvements to information security processes and technologies. Primary responsibilities include:Monitor and develop fraud strategies, tools, processes, models and ensure that they deliver superior fraud detection while balancing approval rate and product P&L impacts. Explain variances and recommend remedial actions to all stakeholders. Mine application data to develop segmentation to improve fraud detection and minimize impact to legitimate transactions.Strong partnership with vendors and Product team effectively managing the fraud controls for authorizations based on ROI.Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Risk Management Framework and internal Citizens Bank Policies and Policy Standards.Develop, implement, monitor and provide performance tracking of fraud strategies and fraud prevention tools and processes.Conducts ongoing analysis to identify root cause of fraud trends and propose potential solutionsEffectively manages competing priorities of requests working under strict deliverables Qualifications Required Skills/Experience:5+ years of advanced analytics work experience preferably in Financial Services industryHigh proficiency with data extraction/mining tools (data processing and analysis) like SQL, SASProficient with Microsoft Office applications; Advanced Excel. PowerPoint Strong problem solving and analytical skillsExcellent communications (oral and written), interpersonal / business partnering, and organizational skills Preferred Skills/Experience:Strong knowledge of the fraud management life cycle and industry trendsPrevious experience with managing fraud application risk at another financial institution is a plusEducationBachelor’s Degree or 5+ years of fraud experience. Primary Location: US-DE-WilmingtonOther Locations: US-RI-Johnston, US-PA-Pittsburgh, US-MA-Medford, US-CT-BridgeportWork Locations: DE-Wilmington-919 Market Street 919 Market Street Wilmington 19801Job: AdministrationOrganization: USA01_Citizens Financial GroupSchedule: RegularEmployee Status: Full-timeTravel: NoJob Posting: Sep 21, 2021, 11:17:10 AM