Learning and Development Project Manager

BCforward is seeking a Learning & Development Project Manager to work hybrid in Lebanon Indiana

Project Manager- L&D

Location: Lebanon - hybrid

Main Purpose and Objectives of Position:

The Project Manager, Learning & Development is responsible for orchestrating the end-to-end execution of multi-workstream training development lifecycle. This role drives alignment across Functional Workstreams, Curriculum Architecture, Content Development, Qdoc integration, Service Now requests and SuccessFactors deployment — ensuring all training deliverables are completed on time and in full compliance with GMP Readiness milestones targeting Q4 2027.

Training and Documentation Support

Perform activities to manage:

Curriculum creation

Curriculum item definition

Risk assessments

Content creation

Learning plans

Qualification plans

Individual training history maintenance

Produce reports from Learning Management System.

Maintain and update the Workstream Curricula Registry in Smartsheet, ensuring accurate status of curriculum creation, assignment readiness, and learner population for each active grouping.

Manage data entry and status updates across the Curricula Registry and Content Development Smartsheet to support accurate curriculum-to-learner matching and expedite SF assignment.

Track and synchronize status between the Master Document List, the Workstream Content Development Smartsheet, escalating discrepancies to the Account Manager or L&D Team Lead.

Support training qualification compliance management.

Key Attributes Required

Proficient in MS Office applications

Familiarity with cGMPs requirements.

Strong interpersonal skills.

Strong written and verbal communication skills.

Strong organizational skills – ability to handle/prioritize multiple projects and requests.

Experience with Success Factors an advantage.

Experience with Smartsheet or equivalent project/data tracking platforms preferred.

Working knowledge of ServiceNow, Veeva, or equivalent quality document management systems.

Experience supporting a new site startup or greenfield GMP manufacturing environment a strong advantage.

Additional Skills/Preferences

Business Knowledge: High performance in delivery of their work. Looks at better, simpler ways, takes initiative and will run proactively with actions. Demonstrated self-management, prioritization, and organizational skills.

Learning Agility and Curiosity: High learning agility and flexibility and ability to deal with ambiguity and uncertainty. Demonstrated ability to identify and prioritize problems, develop, and implement solutions.

Positive Influence: Demonstrated ability to address issues as they arise and act accordingly. Trusted in the team to follow through on actions. Is interested in own performance and seeks feedback to improve.

Communication: Demonstrated strong communication skills, written and oral in 1:1 and group situations.

Decision Making: Demonstrated ability to collate required information and ask the appropriate questions of peers to get to the best solution.