Senior Manager, Customer Loyalty & Retention—Impact Leader
2240 Service Experts Heating & AC LLC
2240 Service Experts Heating & AC LLC is hiring a Sr. Manager, Customer Loyalty & Retention to lead the customer care loyalty and retention program and manage a 25–30 person team of loyalty, retention, and complaints specialists. This role reports to the Sr. Director, Customer Care and will oversee escalations, regulatory compliance, and SLA management across the customer journey. The ideal candidate will drive cross-functional initiatives, develop plans to improve loyalty outcomes, and ensure #J-18808-Ljbffr 2240 Service Experts Heating & AC LLC
Vacancy posted 1 day ago
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