IT Director, Claims
$152.6k - $318kJobleads-US
- # IT Director, ClaimsSolliciteren: Richmond, VA: fulltime: Vandaag geplaatst: R0024042What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.Join us and play your part in something special!The Dir participates in all aspects of the Division’s information technology strategy and associated systems. This includes the direct management of dedicated delivery resources as well as oversight of all aspects of technology support and operations of the division applications. The Dir will be responsible for supporting multiple locations within the US and/or the UK.Owns Markel’s technology strategy, delivery and operations for the Claims organization. Serves as the main IT partner to Claims leadership across first notice of loss (FNOL), adjudication, litigation management, recovery and payments. Leads the Guidewire ClaimCenter platform and drives the use of AI and automation to improve claim outcomes, adjuster productivity and loss adjustment expense (LAE).**Key responsibilities** Strategy and leadership* Set and carry out a multi-year Claims technology roadmap aligned with Claims business strategy and enterprise IT standards* Lead dedicated delivery teams: engineering, configuration, business analysis, QA, and vendor or offshore partners* Work with Claims executives to prioritize the portfolio, define business cases and track value delivered (cycle time, LAE, leakage, adjuster capacity) Claims platform ownership* Own the Guidewire ClaimCenter platform: configuration, integrations, upgrades and Guidewire Cloud migration or adoption* Oversee integrations across the claims ecosystem: payments, document management, reserving and actuarial feeds, reinsurance recoveries, litigation and legal bill review, ISO ClaimSearch, vendors and TPAs (third-party administrators)* Coordinate with PolicyCenter and BillingCenter teams on policy verification, coverage, premium and billing interactions, and InsuranceSuite upgrade alignment AI and automation* Lead AI solutions in Claims: FNOL intake and triage, document and email intake (OCR/IDP, i.e. optical character recognition and intelligent document processing), claim summarization, fraud and SIU (special investigations unit) signals, reserving support, litigation prediction, and adjuster copilots* Deliver workflow automation, straight-through processing for low-complexity claims, and RPA (robotic process automation) where it fits* Work with enterprise AI, data and security teams on responsible AI governance, model risk, privacy and regulatory compliance Operations and governance* Own application support and operations for Claims systems, including SLAs, incident and problem management, and operational resilience* Manage the Claims IT budget, vendor contracts and system integrator relationships* Make sure solutions meet architecture, security, data governance and state regulatory requirements (e.g., claims handling, unfair claims practices, data retention) **Qualifications** Required* Bachelor's degree in computer science, information systems or a related field; Master's preferred* 10+ years in technology, with 5+ years leading multi-team delivery organizations* Deep claims domain knowledge across the full claim lifecycle* Proven track record delivering AI, machine learning or intelligent automation in a production business setting* Strong budgeting, portfolio management and vendor management skills* Executive-level communication and ability to influence stakeholders Preferred* P&C Specialty insurance experience (e.g., E&S, professional liability, marine, programs, specialty casualty)* Guidewire ClaimCenter experience with implementation, upgrades or cloud migration* Experience with Guidewire PolicyCenter and/or BillingCenter* Familiarity with GenAI platforms, LLM integration patterns and AI governance frameworks* Agile or SAFe delivery leadership, and cloud platform experience (AWS/Azure)**US Work Authorization**US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.**Pay information:**The salary range for this position is $152,600 - $318,000. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan.**Who we are:**Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.**We’re all about people | We win together | We strive for better****We enjoy the everyday | We think further****What’s in it for you:**In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.* We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.* All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.* We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.**Are you ready to play your part?**Choose **‘Apply Now’** to fill out our short application, so that we can find out more about you.**Caution: Employment scams**Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These \"job offers\" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:* All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.* All legitimate communications with Markel recruiters will come from Markel.com email addresses.We would also ask that you please report any job employment scams related to Markel to View email address on click.appcast.io is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the View email address on click.appcast.io.
- J-18808-Ljbffr Jobleads-US
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the IT Director, Claims in Kentucky vacancy
- ...Markel Corporation is seeking an IT Director for Claims in the Richmond, VA area to lead the Claims technology strategy and delivery. You will oversee the Guidewire ClaimCenter platform and drive AI and automation to improve outcomes, productivity and LAE. You will...Claims
- ...A leading insurance adjustment company in Morehead, Kentucky is seeking Independent Claims Adjusters to join a rapidly growing team. This role offers flexibility and the chance to make a real difference in clients' lives. Training programs provided will equip you with...Claims
MileHigh Adjusters Houston
Morehead, KY4 days ago - ...A leading claims adjusting company is looking for Licensed Claims Adjusters to join their team. This role provides opportunities for growth and offers comprehensive training to help you succeed in the claims adjusting industry. Applicants should preferably have experience...Claims
MileHigh Adjusters Houston
Winchester, KY4 days ago - ...A regional insurance firm is looking for Independent Insurance Claims Adjusters to join their team in Owensboro, Kentucky. This position offers comprehensive training, flexibility, and the ability to make a positive impact on people's lives following disasters. Candidates...Claims
MileHigh Adjusters Houston
Owensboro, KY4 days ago - ...A leading claims adjusting company in Lexington, Kentucky, is looking for Independent Insurance Claims Adjusters to join their team. This opportunity offers both seasoned professionals and newcomers comprehensive training to excel in a rewarding career path. As a Licensed...ClaimsStart working today
MileHigh Adjusters Houston
Lexington, KY3 days ago - ...down. That's a design philosophy with real engineering underneath it, and almost nobody is doing it. We build fast, and we ship... ...same room without losing either audience. You're precise about claims. You don't sell what the code can't do. You operate without scaffolding...ClaimsFull timeWork at officeRemote work
Incerta Intel
Eastern, KY2 days ago - ...depositions, hearings, mediations, and trial preparation Maintain and track case deadlines, court dates, and attorney calendars Investigate claims and document findings in Filevine Verify and communicate with insurance carriers regarding coverage and claims Track and manage...ClaimsWork at office
Carter Murray
Louisville, KY4 days ago - ...optimize complex SQL queries to support analytics and reporting on large datasets. Apply P&C insurance domain knowledge (policy and claims lifecycle) to ensure data aligns with business and actuarial needs. Participate in SDLC activities, including requirements...Claims
DataFitch
Eastern, KY3 hours ago $5,000 per month
...matches dollar for dollar up to 2% of base pay.Moving Expense: $10,000 paid to moving companyMalpractice Insurance Coverage: in a claims made insurance, in an amount of $2,000,000, per claim/$6,000,000, aggregateHealth Insurance: physician pays small premium, deducted...ClaimsFull timeContract workTraineeshipWork at officeRelocation packageSouthern Ohio Medical Center
South Portsmouth, KY1 day ago$5,000 per month
...matches dollar for dollar up to 2% of base pay.Moving Expense: $10,000 paid to moving companyMalpractice Insurance Coverage: in a claims made insurance, in an amount of $1,000,000, per claim/$3,000,000, aggregateHealth Insurance: physician pays small premium, deducted...ClaimsFull timeContract workTraineeshipRelocation packageSouthern Ohio Medical Center
South Portsmouth, KY2 days ago- ...Specialist handles essential billing and insurancefollow-up functions. This role requires a fundamental understanding of insurance claim processing, knowledgeof UB and HCFA claim forms, and the ability to interpret insurance explanation of benefits (EOBs), handledenials...ClaimsRemote work
Socket
Whitesburg, KY1 day ago - ...developmentResponsibilitiesManage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QualificationsStrong...ClaimsWork at office
Shane Andrus - State Farm Agent
Paducah, KY4 days ago - ...prescriptions electronically and ensure all information is complete and accurate.Resolve issues when they arise (e.g., rejected insurance claims).Select the appropriate medicine and measure dosages to fill prescriptions.Sort, stock, label medication and monitor inventory....ClaimsDaily paid
NuvemRx
Lexington, KY1 day ago $5,000 per month
...matches dollar for dollar up to 2% of base pay.Moving Expense: $10,000 paid to moving companyMalpractice Insurance Coverage: in a claims made insurance, in an amount of $2,000,000, per claim/$6,000,000, aggregateHealth Insurance: physician pays small premium, deducted...ClaimsFull timeContract workTraineeshipWork at officeRelocation packageMonday to FridaySouthern Ohio Medical Center
South Portsmouth, KY2 days ago- A leading insurance adjustment company based in the United States is seeking licensed claims adjusters to join their team. This dynamic role involves helping individuals and businesses recover from disasters while enjoying flexibility and competitive pay. The company offers...Claims
- A leading claims adjusting firm is seeking Independent Insurance Claims Adjusters to join their team in Bowling Green, KY. This role allows for flexibility and autonomy while making a meaningful impact on clients' lives. Suitable candidates will undergo comprehensive training...ClaimsFlexible hours
- A leading claims adjusting firm in Louisville is seeking Independent Insurance Claims Adjusters to join their team. This role offers flexibility, autonomy, and competitive compensation while assisting clients in recovering from disasters. The firm provides comprehensive...ClaimsFlexible hours
- A leading claims adjustment company is seeking Independent Insurance Claims Adjusters in Hopkinsville, Kentucky. This role allows you to make a positive impact on people's lives while enjoying flexibility and competitive compensation. Comprehensive training programs are...ClaimsFlexible hours
- ...Accounts Receivable Specialist is responsible for providing timely and efficient follow-up with all payer types for all unpaid claims and presenting data to appropriate parties. Daily Responsibilities: Researches and resolves unpaid, denied, or pending...Claims
Precise Systems (MD)
Hopkinsville, KY2 days ago - A leading claims adjustment company in Kentucky seeks Licensed Claims Adjusters. This is an exceptional opportunity for you to make a real difference in people's lives while enjoying flexibility and competitive compensation. The company offers tailored training programs...ClaimsFlexible hours
- A leading insurance claims adjustment company is seeking an Independent Insurance Claims Adjuster to join their team in Corbin, Kentucky. This role offers comprehensive training and the chance to make a meaningful impact on clients' lives through effective claims management...Claims
$200k
...matches dollar for dollar up to 2% of base pay.Moving Expense: $10,000 paid to moving companyMalpractice Insurance Coverage: in a claims made insurance, in an amount of $2,000,000, per claim/$6,000,000, aggregateHealth Insurance: provider pays small premium, deducted...ClaimsFull timeContract workTraineeshipSouthern Ohio Medical Center
South Portsmouth, KY5 days ago- ...customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. Qualifications...ClaimsWork at office
Brandon Noe - State Farm Agent
Kentucky4 days ago $72k - $141k
...their fullest potential. Individual contributor responsible for the overall strategic management and resolution of highly complex claims that involve personal and advertising injury exposures, including but not limited to intellectual property, class action, and commercial...ClaimsFull timeWork experience placementWork at officeCNA Financial
Louisville, KY4 days ago$140k - $170k
...this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. IT Director Full Time G7 Buena Park, CA, US 7 days ago Requisition ID: 1108 Salary Range: $140,000.00 To $170,000.00 Annually...Full timeTljus
Eastern, KY2 days ago- A leading claims adjusting firm based in Kentucky is seeking Independent Insurance Claims Adjusters to meet the growing demand for claims processing. This rewarding career allows you to assist individuals and businesses in recovering from unforeseen disasters. As a Licensed...ClaimsFlexible hours
- A leading claims adjusting firm in Kentucky is seeking Independent Insurance Claims Adjusters to meet the growing demand due to recent storm-related events. This rewarding career path offers flexibility and competitive compensation. Candidates should be Licensed Claims...ClaimsFlexible hours
- A well-regarded claims adjusting firm in Georgetown, Kentucky, is seeking Licensed Claims Adjusters to join their growing team. This position offers a rewarding career path that combines flexibility and competitive compensation while helping individuals recover from disasters...ClaimsFlexible hours
- A claims adjustment company is looking for Independent Insurance Claims Adjusters to join their team in Kentucky. Responsibilities include helping clients recover from disasters and providing training to new adjusters. This role offers flexibility, autonomy, and the chance...Claims
$40k - $60k
...Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.Strong organizational...ClaimsFor contractorsWork at officeSteve Crisp - State Farm Agent
Hopkinsville, KY4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Director, Claims. Be the first to apply!
