Support Specialist - Minnesota Aging Pathways

Job Description

Job Description

Job Posting: Minnesota Aging Pathways Support Specialist

Company: Minnesota River Area Agency on Aging (MNRAAA)

Location: Mankato, MN

Position Type: In Office: Part-Time (24 hrs)/Non-exempt

About Us: The Minnesota River Area Agency on Aging (MNRAAA) provides advocacy, information, resources and assistance so that older adults can maintain the lifestyle of their choice. Minnesota Aging Pathways is a free statewide service of the Minnesota Board on Aging, in partnership with Minnesota's Area Agencies on Aging. Minnesota Aging Pathways helps older Minnesotans and their families by connecting to local services, finding answers, and getting the help they need.

Job Summary: MNRAAA is seeking a part-time Minnesota Aging Pathways Support Specialist. This role supports Minnesota Aging Pathways staff by entering data into the Client Tracking System, preparing and managing incoming and outgoing mailings for all MAP departments, and assisting MAP Supervisors with reporting, meeting agenda creation and note taking.

Salary and Benefits:

• Salary range: $15.85 - $21.28 per hour, depending on years or relevant experience.
• Paid vacation, sickness, and holiday time.

Key Responsibilities:

• Preparing and managing incoming and outgoing mailing and documenting accordingly in the Client Tracking System.
• Supporting Minnesota Aging Pathways supervisors with reporting, meeting agenda creation and notetaking.
• Assisting with the management of Minnesota Aging Pathways material inventory.

Qualifications:

• Requires high school degree and one year of customer service, data entry or clerical experience.

Desired Qualities:

• Communication Skills: Strong ability to convey information clearly and effectively to older adults, their families, and team members.
• Problem-Solving: Aptitude for identifying issues and implementing effective solutions to improve service delivery.
• Professionalism: Maintaining a high standard of conduct and integrity in all interactions.
• Flexibility: Adaptability in changing needs and circumstances, ensuring the best possible care for older adults.
• Time Management : Ability to effectively plan, prioritize, and execute tasks within set deadlines to maximize productivity and efficiency.

How to Apply: If you meet these qualifications, please read the job description and apply by visiting Applications will be accepted until the position is filled. Resumés will not be accepted without a cover letter and completed application.

Compliance and Equal Opportunity: MNRAAA complies with all applicable federal, state, and local laws regarding equal employment opportunities. We are committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In accordance with Minnesota state law, MNRAAA discloses the starting salary range and a general description of all benefits and other compensation offered for this position. We are committed to transparency and fairness in our hiring process.

Remote Work Compliance: This position allows for remote work within the state of Minnesota. Remote work arrangements must comply with all applicable state and federal employment laws, including the Fair Labor Standards Act (FLSA). Employees working remotely are expected to adhere to the same standards of performance and conduct as those working on-site. MNRAAA will provide necessary equipment and support to ensure a productive remote work environment. Regular communication and attendance at virtual meetings are required.

Equal Opportunity Employer: MNRAAA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.