Remote Director of IT Service Delivery & Customer Experience
TISTA Science and Technology Corporation
TISTA Science and Technology Corporation in Rockville, MD is seeking a Business Office Integration Director to lead the contractor-side delivery of IS customer services, spanning intake, ServiceNow and Power BI development, and executive communications. You will drive collaboration with FinOps, Data Center Operations, and Service Delivery, own deliverables, and ensure performance against contract standards while safeguarding government oversight.
#J-18808-Ljbffr$221.2k - $387.1k
...RoleServiceNow is seeking a Director of Engineering to... ...the architecture, delivery, and evolution of key services within the HR... ...seamless employee experiences through intelligent... ...delivering greater customer value and product innovation... ...(flexible, remote, or required in office...Remote workWork at officeImmediate startFlexible hours- ...The Manager of Customer Information Technology (IT) Services is responsible for... ...of the CHN Senior Director of Customer IT Services... ...-on technical experience is required to provide... ...improve service delivery, and to demonstrate... ...experience with remote troubleshooting in...Remote work
$81.43k - $85k
...please contact ****@*****.*** Director of IT Customer Service CLASSIFICATION TITLE :... ...based on education, experience, equity, budget, and market... ...continuously improve IT service delivery. Additionally, this role... ..., including in-person and remote, and review of service...Remote workPermanent employmentFull timePart timeSummer workLocal areaImmediate startFlexible hours- .... The Senior Director and Head of Infrastructure... ...& Technology Services owns the... ...management and help desk experience through which employees... ...employee and customer-facing system that... ...in Pittsburgh, PA. Remote candidates located... ...technology. IT Service Management...Remote workFull timeContract workWork at office3 days per week
$200k - $250k
...AI, product development, and customer experience—often within complex... ...and remain accountable beyond delivery. We are ambitious about the... ...Location: Southern California / Remote Type: Full-time Travel: 25%... ...Harmonica, our multi-agent service delivery platform. You'll also...Remote workFull timeTemporary workLocal area$275k - $350k
...strategies to provide exceptional service to our customers. Our employees are the... ...expertise and hands-on experience with Aloha software.... ...architecture direction, and delivery cadence across multiple product... ...including data center, cloud, and remote/hybrid workforce...Remote workLocal area- ...with ensuring the adoption and retention of our 300k global customer base. Our next opportunity lies in enhancing engagements through... ...The foundational elements are in place; this role focuses on experimenting with co-ordinated plays, identifying effective strategies,...Remote workFull timeWork at officeLocal areaRelocation package
$98.1k - $143k
...our group:End User Services (EUS) is a... ...Seagate's Global IT organization, responsible... ...services and employee experiences across the... ...partner for local and remote employees and business... ...exceptional customer service standards,... ...excellence.Service Delivery & Operational Excellence...Remote workFull timeTemporary workWork at officeLocal areaWorldwideFlexible hours$190k - $195k
...technology leaders to shape IT strategies that drive growth... ..., compliance, and improving customer experience. A key part of this role... ...risk program for a financial services firm to meet regulations and... ...the flexibility of working remotely and the collaboration, connections...Remote workMinimum wageWork at officeLocal areaFlexible hours3 days per week1 day per week- ...in student information. Our customers include school districts... ...doThe Manager, Infrastructure Services will lead the engineering,... ...Engineering, Security, Corporate IT, Customer Experience Operations, and other... ...flexibility to work offsite (remote). Infinite Campus is a...Remote workTemporary workLocal areaFlexible hours
$120k - $150k
...leading a team of FAS to support customers, sales and R & D teams in... ..., exceptional customer experience, and alignment between product... ...commercial sales organizationworking remotely to cover the upper Midwest... ...positioning of value added services.Represent the company as a...Remote workFull timePart timeWork from homeFlexible hoursNight shift- ...solutions, the full-time Director of Service Delivery will ensure client satisfaction... ...governance standards in a remote work environment. Key... ...implementation programs, ensuring customer expectations for scope,... ...: 15+ years of experience in IT Delivery, Professional Services...Remote workFull time
$8.86k - $14.18k
...businesses. We exist to make our customers’ complex projects simple,... ...provide best-in-class products, service and capabilities across the... ..., improve the customer experience, and track the performance and... ...This role is approved to be Remote or will be Hybrid if you are...Remote workHourly payFor contractorsLive inLocal area$244.05k - $305.05k
...of $366,059.20. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please...Remote work$50k - $65k
...At Konecranes, we believe that great customer experience is built on the people behind the Konecranes... ...-on assistance to crane installers and service branches during site activities, as... ...time position: Full-timeWorkplace Type: Remote Compensation: USD 50000 - USD 65000 - yearly...Remote workFull timePart timeFor subcontractor- ...Digital Product Manager, Field & Customer Applications is responsible... ...capabilitiesCollaborate with UX, IT, and other internal teams to... ...drive innovationEducation and Experience: Required:Bachelor’s degree in... ...use of technology, and remote work standards.This position follows...Remote workFor contractorsWork at officeMonday to FridayFlexible hours
$80k - $100k
...Information Technology Service Desk Manager -... ...an experienced IT Service Desk Manager... ...entire service experience—not simply someone... ...becoming stale, what customers have been promised... ...recovery Remote Monitoring and Management... ...to service delivery. Is comfortable...Remote workFull timeContract workImmediate start- ...JOB TITLE: Director, IT Infrastructure INDUSTRY: Manufacturing LOCATION: Westfield, IN (Hybrid – 3 Days On-Site / 2 Days Remote) SUMMARY Theoris is assisting our client in their... ...infrastructure background, proven leadership experience, and expertise managing IT...Remote workFull time
$350 per month
...Technical Customer Success Manager The Technical Customer Success Manager is a perfect... ...tools for teams to build a better developer experience and make their products and APIs easier... ...! ReadMe is open to hiring folks fully remote in the US, hybrid, or in-person at our...Remote workWork from homeHome office$177k - $210k
...is looking for a passionate IT Director to lead, develop and mentor... ...and outstanding customer service. Provide opportunities for... .... · At least 10 years of experience in IT management, with a minimum... ...4 days in office and 1 day remote. - 4 hours of free EV/plug...Remote workFull timeWork at officeFlexible hours- Overview Customer Success Manager, Digital Touch | Customer Success | North America | Remote RLDatix (RLD) is on a mission to help raise... ...documentation to streamline service delivery and operational efficiency... ...drive scalable customer experiences across large account portfolios...Remote work
- PetSmart is seeking a Director, Site Merchandising to define and lead the enterprise... ...and mobile, driving growth through customer-centric experiences. You will partner with Merchandising,... ...Home Office is required with occasional remote days. #J-18808-Ljbffr UnavailableRemote workWork at officeWork from homeHome office
- ...Position Summary The IT Director leads technology strategy and operations... ...presentation applications, remote-support platforms,... ...field preferred; equivalent experience considered. Five or more... ...small or mid-sized professional-services environment. Demonstrated...Remote workWork at office
$76k - $90k
...At Konecranes, we believe that great customer experience is built on the people behind the Konecranes... ...Coordinate all site deliverables and services Requisition all required materials... ...time position: Full-timeWorkplace Type: Remote Compensation: USD 76000 - USD 90000 - yearly...Remote workFull timePart time$120k - $130k
...firms. With over 70 years of experience, we’re committed to creating... ...Monday to Thursday, with Fridays remote. In this highly collaborative... ..., consistent, and engaging customer-facing marketing.This role... ...within a centralized, shared services, or integrated marketing organization...Remote workWork at officeMonday to Friday- ...that improve citizen services millions depends... ...Services Delivery Manager to support... ...cybersecurity, and IT Service Management... ...business growth, customer relationship management... ...innovation and customer experience. Outstanding... ...mentoring or supporting remote teams, including...Remote workContract workRelocation
- ...eSentio Technologies is hiring a Director of Professional Services to drive delivery excellence and client satisfaction on prestigious legal tech projects. This remote, full-time role reports to the COO and entails travel as needed to client sites. You will lead a...Remote jobFull time
- ...Automation Engine, proprietary tools, and shared services to modernize operations, elevate customer experience, and expand margins. With $1B+ in revenue across 1... ...Chief Technology Officer Location: US & Canada (Remote), with regular travel to work in person with the...Remote workPermanent employmentWork at office
- ...include overseeing the IT Department, assessing current... ...effective solution delivery and support, making... ...Partners, Clients, and Customers.Job Description:Leads,... ...self-provided internet service of Home or Hybrid Home/... ...Travel: While this is a remote position, occasional travel...Remote workFull timeApprenticeshipWork at officeWork from homeHome office
$221.2k - $387.1k
...modern enterprise. HR Service Delivery is the engine... ...more systems. It's fewer, smarter... ...intelligence.As the Director of Engineering, HR... ...Collaborate with customer success to... ...shape how users experience the product. Work... ...personas (flexible, remote, or required in office...Remote workWork at officeImmediate startFlexible hours
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