Director of Business Operations

Leading the strategic execution and operational infrastructure for Care Operations, the full-time salaried Director of Business Operations will manage a team of analysts and project managers to enhance care delivery and experience while ensuring organizational alignment and performance in a remote setting. Key responsibilities Own the strategic planning and operational cadence for the Care Operations department to drive business outcomes Lead and develop a team of analysts and project managers, overseeing performance and professional growth Design and implement initiatives to improve operational efficiency, regulatory compliance, and patient-provider experiences Required qualifications 5+ years of experience in business operations, management consulting, or program management within a healthcare or high-growth environment Bachelor's degree in business, operations, healthcare administration, or a related field Experience managing direct reports and driving team performance Proficiency in SQL for querying complex datasets and translating data into actionable insights Demonstrated ability to design and implement scalable operational processes across teams