Client Access Representative

Centerstone Medical Group

Republic, MO

# Client Access RepresentativeApplylocations: Republic, MOtime type: Full timeposted on: Posted Todayjob requisition id: R - 25313**Job Description:****Job Summary:**A Client Access Representative is responsible for performing complex/multiple clerical support functions within clinician office practices having a high volume of public contact with clients/patients. The Client Access Representative is responsible for providing excellent customer service while consistently meeting or exceeding the department goals and expectations. Due to the volume and type of services being provided, there exists the potential for highly stressful and challenging encounters.**Essential Job Functions:**The Client Access Representative is responsible for the overall process of scheduling clients, collection of payment and maintaining current and updated client paperwork.Duties also include but are not limited to the following:* Arrive clients to the clinician practice. This process includes greeting the client, verifying all personal information (address, telephone, etc.), verifying method of payment, verifying insurance, collecting co-payment when applicable, entering necessary information into the computer system, and providing any requested information to clients.* Schedule clinicians’ appointments and obtain the clients benefits and eligibility.* Bump, cancel and handle no-show appointments according to the established process.* Work with clients, families and/or staff in handling and resolving problems that occur during the course of visit.* Provide leadership with perception of clinician office practice services.* Request, prepare and ensure the completeness of the client health record.* Collect and make change for payments received, complete receipt for client, and follow appropriate paperwork to record transaction.* Compare daily cash amounts against daily transactions in order to ensure that records balance.* Verify and coordinate client referrals.* Effectively utilize all appropriate applications of the Electronic Medical Records.* Answer phone system, handle and/or direct call to appropriate area; place calls as requested by leadership.* Effectively manage dynamic, potentially stressful client encounters.* Maintain the general appearance of the waiting room or reception area; straighten magazines, chairs and other light furniture.* Maintain working knowledge of all office equipment, fax, copiers, phones, etc.* Participate in service monitors and quality improvement programs.* Use excellent guest relations skills in all interactions with clients, visitors and staff.* Perform additional duties and projects as assigned by leadership.**Knowledge, Skills, and Abilities:*** Receives minimal instruction on day-to-day work and receives general instruction on new assignments.* Excellent oral, written and interpersonal communication skills required.* Must have strong customer service orientation skills.* Able to multi-task while being a team player.* Excellent organization skills* Excellent typing skills and ability to work with a computer.* Reliable transportation to get to the area assigned.**Experience and Education Qualifications:*** High school diploma or GED required.* Previous customer service experience preferred.**Supervisory Requirements:*** None## **Employment Requirements:*** Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.* Completion of New Hire Orientation at the beginning of employment.* All training requirements including Relias at the beginning of employment and annually thereafter.* Current driver’s license, acceptable driving record and current auto insurance.## ## **Physical Requirements:**ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.**Position Perks & Benefits:****Paid time off:** full-time employees receive an attractive time off package to balance your work and personal life**Employee benefits package:** full-time employees receive health, dental, vision, retirement, life, & more**Top-notch training:** initial, ongoing, comprehensive, and supportive**Career mobility:** advancement opportunities/promoting from within**Welcoming, warm, supportive:** a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.**Brightli is on a Mission:**A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
J-18808-Ljbffr Centerstone Medical Group

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Client Access Representative in Republic, MO vacancy

Client Access Representatives - Customer Service (Springfield, Republic, & More)
...Client Access Representative - Customer Service Full-Time / Part-Time / PRN / Float shifts (subject to availability) We are seeking qualified candidates for Client Access Representative positions in a variety of clinics across Southwest Missouri such as: Springfield...
Suggested
Full time
Part time
Relief
Work at office
Local area
Shift work
Brightlitalent
Republic, MO
1 day ago
Client Access Representative
...Client Access Representative A Client Access Representative is responsible for performing complex/multiple clerical support functions within clinician office practices having a high volume of public contact with clients/patients. The Client Access Representative is responsible...
Suggested
Full time
Work at office
Local area
Shift work
Brightlitalent
Republic, MO
2 days ago
Client Service Representative
$15 - $17.7 per hour
...Client Service Coordinator The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes... ...Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling...
Suggested
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Flexible hours
Banfield
Springfield, MO
6 days ago
Veterinary Client Service Representative
$15 per hour
...Description Hometown Veterinary Hospital-Client Service Representative Springfield, MO Full time Clinic... ...program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet's life and health. Founded...
Suggested
Full time
Flexible hours
Thrive Pet Healthcare
Springfield, MO
9 days ago
Remote Travel Customer Representative
...We are seeking a Remote Travel Customer Representative to support travelers before, during, and... ...0% work-from-home role, you will assist clients with travel-related questions, provide trip... ...within a travel-focused company ~ Access to travel-related perks and industry discounts...
Suggested
Remote work
Work from home
Flexible hours
Almaaventurera
Billings, MO
4 days ago
Remote Travel Client Experience Representative
...Remote Travel Client Experience Representative We're a growing remote travel team looking for a client-focused, detail-oriented professional to join... ...Structured training and ongoing support Collaborative team environment Access to industry-related travel benefits...
Remote work
Flexible hours
Consult with Tray
Springfield, MO
4 days ago
Work From Home - Client Services Representative
...to-day tasks include: Conducting virtual consultations with clients. Assessing clients' needs and imparting knowledge on solutions... ...and complete training Industry leading tools and technology access Work from home (web conference-based presentations)...
Weekly pay
Work from home
Flexible hours
AOGarcia
Springfield, MO
5 days ago
Work From Home - Client Benefits Representative
...Flexible Career Opportunity In Client Service Leadership Are you a passionate individual seeking a fulfilling career that offers flexibility... ...you need to thrive in your career. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are...
Work from home
Flexible hours
Global Elite
Springfield, MO
1 day ago
Video Data Entry Specialist for AI Training (LATAM)
$6 per hour
...Participate in device compatibility checks and an innovative, AI-enabled interview process as part of onboarding. Qualifications: Access to a head strap to record both hands within 48 hours of the start date. Supported devices include iPhone 12 and later, Google...
Remote job
Contract work
10 hours per week
SaidGig
Republic, MO
1 day ago
Work From Home - Client Services Representative
...day‑to‑day tasks include: Conducting virtual consultations with clients. Assessing clients’ needs and imparting knowledge on solutions... ...and complete training Industry leading tools and technology access Work from home (web conference‑based presentations) Desired characteristics...
Weekly pay
Work from home
Flexible hours
AO Garcia Agency
Springfield, MO
1 day ago
Benefits Sales Representative
$65k
...profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families... ...need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be...
Full time
Flexible hours
Axios Group
Clever, MO
26 days ago
Associate Veterinarian
...practice where you can provide exceptional patient care, build lasting client relationships and enjoy a great quality of life? Our established... ..., you will enjoy the charm of a smaller community with easy access to big city amenities. The Ozarks offer endless opportunities...
Relocation package
Flexible hours
Shift work
Weekend work
Family Pet Care
Republic, MO
11 days ago
Client Service Representative
$15 per hour
...Parkcrest Animal Hospital, we believe a warm smile, remembering a client's name, celebrating a puppy's first visit, sitting with... ...'re looking for an enthusiastic, compassionate Client Service Representative to join our team! If you love helping people, enjoy working in...
Full time
Shift work
Rotating shift
VCA Animal Hospitals
Springfield, MO
2 days ago
Client Services Representative
...Client Services Representative With exceptional people skills, the Client Services Representative is driven to provide accurate, efficient client care in the friendliest way imaginable. The candidate is attentive to detail related to the servicing of AGF retirement...
Ag Financial Service
Springfield, MO
3 days ago
Customer Service Representative
$16 per hour
...Your Opportunity Customer Service Representative Speedy Cash Springfield, MO As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal...
Hourly pay
Full time
Temporary work
Casual work
Work at office
Local area
Community Choice Financial Family of Brands
Springfield, MO
8 days ago
Customer Service Associate I
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working...
Contract work
Part time
Local area
Dollar Tree
Republic, MO
2 days ago
Customer Service Associate
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients...
Hourly pay
Full time
Work experience placement
Seasonal work
Work at office
Local area
Flexible hours
Shift work
Afternoon shift
Walgreens
Republic, MO
2 days ago
Customer Service Specialist
...expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features... ...involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment,...
For contractors
Work experience placement
Afternoon shift
The Sherwin-Williams Company
Springfield, MO
3 days ago
ECH Application Specialist - US Remote
$85k - $95k
...training, and support. Utilizes industry knowledge and assesses client needs to drive successful product deployment. Responsibilities... ...addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or...
Remote work
Relocation
Motorola Solutions
Billings, MO
3 days ago
Customer Service & Order Specialist
A leading food production company in Missouri is seeking a Customer Service Specialist to manage orders and enhance customer satisfaction. The role requires strong communication and analytical skills, along with proficiency in Microsoft Office. Ideal candidates will have...
Full time
Work at office
Red Monkey Foods, Inc.
Republic, MO
4 days ago
Sales Administrator
$26 - $30 per hour
...opportunities to grow. What You'll Do Coordinate onboarding activities for new sales representatives, ensuring training, documentation, certifications, and system access are completed on schedule. Administer and support Microsoft Dynamics 365 CRM, including...
Hourly pay
Work at office
Monday to Friday
Central States Industrial
Springfield, MO
2 days ago
Customer Service Specialist
...play a crucial role in upholding and exemplifying these values in all aspects of your work. From how you interact with colleagues and clients to the quality and creativity you bring to your work, your commitment to our values will drive our collective success. Do the Right...
Full time
Work experience placement
Live out
Work at office
Red Monkey Foods, Inc.
Republic, MO
5 days ago
Customer Service Associate I
Dollar Tree - 365 North Public Avenue - Responsibilities: Assist customers with questions and recommendations; Operate cash register and process sales transactions; Maintain store cleanliness and restock merchandise; Assist with unloading trucks and stock replenishment...
Dollar Tree
Clever, MO
2 days ago
Best Buy - Cashier / Customer Service Associate $15-$18/hr
$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...
Hourly pay
Best Buy
Brookline, MO
4 days ago
Sales and Service Rep (Hourly)
$23 per hour
...driving experience (Class C or Non-CDL) Clean Harbors is an equal opportunity employer. Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and...
Hourly pay
Full time
Local area
Safety-Kleen
Springfield, MO
5 days ago
Petco - Cashier/Customer Service Associate $15-$23/hr
$15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...
Hourly pay
Full time
Petco
Brookline, MO
1 day ago
Sales Coordinator
...a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Sales Coordinator... ...Answer telephones in a professional and timely manner. Greet clients/guests as they arrive at the property or sales office; obtain pertinent...
Full time
Part time
Work at office
Local area
Immediate start
Shift work
Night shift
O'Reilly Hospitality Management
Springfield, MO
3 days ago
Window Clerk/Customer Service - No Experience Required
$23.47 - $38.62 per hour
...Benefits Paid Time Off : Includes holidays and leave Health and Life Insurance : Comprehensive coverage Retirement Savings : Access to USPS retirement plans Career Growth : Advancement opportunities based on performance Key Responsibilities Mail...
Hourly pay
Postal Jobs Resource
Brookline, MO
more than 2 months ago
Mail Carrier - Rural - No Experience Required
$23.47 - $38.62 per hour
...Program Helps Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments. An exclusive, step-by-step guide to the USPS...
Hourly pay
Postal Jobs Resource
Billings, MO
more than 2 months ago
Mail Carrier - City - No Experience Required
$23.47 - $38.62 per hour
...Paid Time Off : Vacation and sick leave Health Coverage : Medical, dental, and vision insurance options Retirement Savings : Access to USPS retirement plans Life Insurance : Available coverage options Key Responsibilities Delivering Mail : Deliver...
Hourly pay
Postal Jobs Resource
Republic, MO
more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Client Access Representative. Be the first to apply!