National Sales Coordinator

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. The National Sales team is actively searching for a National Sales Coordinator to provide administrative, operational, communications, meeting, reporting, and cross-functional support for National Sales initiatives. Responsibility progresses by level from learning and executing assigned work, to independently managing recurring activities, to leading workstreams and driving execution. This position will be located at our Naples, FL campus. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Essential Duties and Responsibilities:

• Coordinate and execute complex administrative, operational, communication, reporting, event, and project activities that support National Sales priorities and organizational objectives.
• Independently manage assigned operational workstreams and recurring responsibilities, establishing timelines, coordinating inputs, monitoring deliverables, and ensuring accurate and timely completion.
• Own assigned Sales Administration ticket requests from intake through resolution, applying sound judgment to evaluate needs, prioritize requirements, coordinate resources, document outcomes, and communicate effectively with stakeholders.
• Maintain, analyze, and continuously improve departmental trackers, reports, agency information, contact records, event data, shared resources, and operational documentation to support accuracy, visibility, and informed decision-making.
• Coordinate meetings, events, agency programs, leadership activities, onboarding initiatives, and field-facing projects by aligning logistics, communications, materials, schedules, stakeholder responsibilities, and follow-up requirements.
• Develop polished, brand-aligned presentations, communications, surveys, reports, meeting materials, visual summaries, and sales support resources for leadership, agency partners, and internal stakeholders.
• Manage recurring departmental communications and information requests, ensuring messaging is accurate, audience-appropriate, aligned with business objectives, and delivered through established review and approval processes.
• Partner with National Sales leadership, agency personnel, and cross-functional departments to gather information, clarify requirements, resolve operational issues, and coordinate successful execution across interconnected workstreams.
• Monitor project plans, milestones, risks, action items, and dependencies; provide timely status updates and proactively escalate circumstances that may affect quality, timing, stakeholder experience, or business outcomes.
• Exercise independent judgment in balancing competing priorities, resolving routine operational challenges, and adjusting execution plans within established departmental objectives and guidelines.
• Support the development and administration of reporting processes, surveys, ticket analyses, event evaluations, and stakeholder feedback mechanisms that provide visibility into departmental performance and service needs.
• Identify recurring operational challenges and contribute to the design and implementation of standardized workflows, templates, trackers, communication methods, documentation, and digital resources.
• Leverage Microsoft Office, Canva, approved AI tools, and departmental technologies to improve communication quality, presentation development, knowledge management, process documentation, and workflow efficiency.
• Serve as a knowledgeable resource for assigned systems, processes, reports, programs, and field-facing resources, providing guidance and support to stakeholders and less experienced team members.
• Coordinate complex calendar activity, meeting scheduling, travel-related planning, and expense administration for assigned leaders, anticipating conflicts, aligning priorities, and ensuring accurate and timely completion.
• Maintain trusted working relationships by demonstrating professionalism, responsiveness, discretion, accountability, and a strong understanding of National Sales priorities and stakeholder expectations.
• Apply appropriate judgment when handling confidential, sensitive, or high-visibility information while ensuring compliance with company policies, procedures, brand standards, and governance requirements.
• Perform work with increasing independence and accountability as role level progresses, advancing from assigned execution to recurring work ownership and leadership of defined operational workstreams.

Education/Experience:

• Bachelor's degree required; Business Administration, Communications, Marketing, or related field preferred.
• 3 years of professional experience required.
• Experience supporting sales, operations, meetings and events, training programs, or executive administration preferred.

Knowledge/Skills:

• Strong organization, time management, and attention to detail.
• Coordinates meeting logistics, attendee communications, and materials.
• Prepares routine reports, presentations, trackers, and documentation.
• Maintains databases, records, and department resources.
• Processes expenses, travel requests, purchasing activities, and administrative transactions.
• Communicates clearly with internal stakeholders and agency partners.
• Beginner to intermediate proficiency in Microsoft Office, Outlook, SharePoint/MRM, Canva, and approved AI tools.
• Working knowledge of National Sales administrative processes, meetings, communications, reporting, and departmental support activities.
• Learns department systems, workflows, policies, and stakeholder expectations.
• Understands assigned responsibilities and follows established procedures with guidance.

Machine, Tools, and/or Equipment Skills:

• Command of Microsoft PC based programs (MS Office: Word, Excel, PowerPoint, Outlook, Project), approved AI tools, Canva, fax machine, laser printer, scanner, copier, and telephone.

Arthrex Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.