Individual Support Specialist (ISS) - Individual/Family Referral

Individual Support Specialist

The Individual Support Specialist (ISS) provides personalized support and assistance to a limited number of individuals with intellectual and developmental disabilities (IDD) on a part-time basis. The ISS plays a crucial role in ensuring the well-being of each individual, fostering independence, and assisting them in achieving their personal goals through tailored, person-centered support.

Responsibilities:

• Provide personalized support and assistance with daily living activities based on the individual's needs and service plan.
• Support one to two individuals in residential and community-based activities to promote engagement, socialization, and skill development.
• Collaborate with family or person in services to schedule services as it works for all parties.
• Follow all policies and procedures outlined in the Support Inc. handbook.
• Maintain regular communication with Support Inc. by checking emails and staying updated on company policies, procedures, and client care requirements.
• Meet with the manager of day services once per quarter to go over individual progress updates, goal reviews, and additional support.
• Ensure compliance with all required training and certifications as mandated by Support Inc.
• Accurately document services provided by deadlines.
• Monitor and report any changes in the individual's condition or concerns to the manager promptly.
• Foster a safe, supportive, and person-centered environment for the individual.

Qualifications:

• Must either be recruited by an individual looking for support services or their caregiver to provide support for a specific person in services or you choose to maintain a caseload of no more than one to two individuals on a part time as needed basis.
• Experience working with individuals with IDD is preferred but not required.
• Ability to follow individualized care plans and adapt to the unique needs of the individual.
• Strong communication and organizational skills.
• Ability to work independently while maintaining regular communication with the day services manager.
• Must be able to complete all required documentation for both employment and service tracking by established deadlines.
• Must complete and maintain all required training, certifications, and attend all required meetings.
• Must meet all qualifications under waiver rules and regulations to provide services.
• Must pass a background check, CAPS background screening, and have a driving record that complies with company transportation policies.
• Ability to maintain a calm and professional demeanor at all times with individuals being served, caregivers, and team members.
• Ability to lift up to 50 lbs and provide physical support to individuals with mobility limitations.

Why Support, Inc.?

In our most recent anonymous employee survey, 100% of respondents said they would recommend Support, Inc. to a friend as a great place to work. We believe it's our highly supportive and committed culture, that extends to each other and those we serve. We have several employee led committees, including a DEI Council that meets monthly. Come join our great team!

Full time employees enjoy...

• Competitive Medical, Dental, Vision Insurance options
• Generous progressive PTO
• Shift Differential
• Paid initial and ongoing training, including Relias, Safety Care, CPR/First Aid and QMAP
• Paid Holidays
• Quarterly awards and gifts
• Many additional Benefit options, including Pet insurance!
• Flexibility and opportunities for growth
• Options to work overtime at events or with additional shifts & clients
• Mileage reimbursement
• Ongoing support
• Rewarding independent work

Support, Inc. offers intensive, paid training in:

• Mental health
• Developmental & Intellectual Disabilities
• CPR/First Aid
• Non-Violent Crisis Intervention
• Trauma
• DEI
• Client rights

And much more!

Support, Inc. is an Equal Opportunity Employer. M/F/D/V