HR Associate II

Human Resources Associate II Location: El Paso Employment Type: Full Time Reporting to: HR Manager Responsibilities Supports HR processes maintaining records and information. Handles personnel related administrative duties; acts as liaison between HR managers and employees, ensuring smooth communication and prompt resolution of queries. Supports daily HR activities and assists in coordinating HR policies and relevant documents. Provides clerical and administrative support to HR team. Compiles and updates employee records (hard and soft copies). Submits employee data reports by assembling, preparing, and analyzing data. Maintains employee information by entering and updating employment and status-change data. Provides support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies. Maintains confidentiality of HR information. Handles employee requests regarding experience issues, rules, and regulations. Assists in payroll preparation by providing relevant data and collecting time and attendance records. Contributes to team effort by accomplishing related results as needed. Maintains quality service by following organization standards. Assists employees with leave and accommodation requests; tracks such requests. Responsible for understanding and complying with all policies, procedures, and regulations related to job duties. Performs other duties as assigned by management. Qualifications High School Diploma or GED required; Associate degree preferred. 1+ years of HR experience. Experience with MS Word, Excel, and PowerPoint. Basic knowledge of labor law. Excellent organizational skills. Strong communication skills. Excellent written, verbal, and interpersonal communication skills. Ability to multi-task and adapt to change. Proven track record of meeting or exceeding customer experience and financial objectives. Ability to maintain the highest level of confidentiality. Benefits Competitive base pay with performance-driven incentives. Comprehensive benefits including medical, dental, vision, and 401(k). Career development through Alorica Academy's open-access courses. Real opportunities to grow within a global organization. Access to employee assistance program. Collaborative, inclusive culture where innovation happens. Equal Opportunity Employer – Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #J-18808-Ljbffr