AV Support Technician

Trick Dog Technology

We are seeking a full-time, on-site AV Support Technician to support an Adidas location in Portland, Oregon. The hardware is already installed, and the client needs a knowledgeable, hands-on resource to manage, support, and troubleshoot existing AV and digital signage systems provided by AVI-SPL.

This is a temporary assignment (2-3 months) intended to bridge coverage while a long-term resource is identified.

Duration & Schedule

Duration: Approximately 2-3 months
Schedule: Full-time, standard business hours
Start Date: Tentatively February 1 (subject to final confirmation)

Responsibilities

Provide on-site support for AVI-SPL-installed AV and digital signage systems
Monitor, manage, and troubleshoot:
- Digital signage platforms
- Video wall systems
- AV content and playback technologies
Act as the local technical presence for Adidas, coordinating as needed with AVI-SPL teams
Diagnose and resolve hardware, software, and connectivity issues
Perform basic system checks, resets, and configuration adjustments
Escalate complex issues appropriately while maintaining day-to-day operational stability
Communicate clearly with client stakeholders regarding status and issues

Required Skills & Experience

Hands-on experience supporting digital signage environments
Familiarity with video walls , including Planar systems
Experience with AV content platforms such as:
- Tripleplay Digital Signage
- Mood Media (or similar AV content systems)
Strong troubleshooting skills in live production or enterprise AV environments
Comfortable working independently on-site
Professional, client-facing communication skills

Nice-to-Have / Bonus Experience

Exposure to locker or specialty systems (e.g., TZ Locker or similar), though not required
Prior experience supporting retail, enterprise, or brand-focused environments

Engagement Details

Engagement Type: Contract / temporary assignment
Reporting: On-site support role working in coordination with AVI-SPL Field Services
Purpose: Short-term coverage until a permanent resource is identified

Apply

Vacancy posted 1 day ago

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