Member Service Representative-Teller

Job Description

Job Description

Member Service Representative (MSR) / Teller – Part-Time

Location: Butte, North Dakota
Organization: North Star Community Credit Union

Join a Team That Puts Members First

At North Star Community Credit Union, our Member Service Representatives are often the first connection members have with our organization. In this part-time role, you will provide exceptional service, build meaningful relationships, and help members achieve their financial goals while supporting the communities we proudly serve.

If you enjoy helping people, building relationships, and making a positive impact every day, we encourage you to apply.

What You'll Do

As a Part-Time Member Service Representative/Teller, you will:

• Welcome members and provide exceptional service in person, by phone, and electronically
• Process deposits, withdrawals, loan payments, transfers, and other financial transactions accurately and efficiently
• Assist members with account inquiries, products, services, and digital banking solutions
• Open new accounts and maintain member records with accuracy and confidentiality
• Support members with online banking, debit cards, and account access needs
• Balance your cash drawer and daily transactions while researching and resolving discrepancies
• Identify opportunities to recommend products and services that may benefit members
• Maintain accurate records while adhering to credit union policies, procedures, and regulatory requirements
• Support branch operations through administrative tasks such as answering phones, scanning, filing, and data entry
• Contribute to a positive team environment focused on service, teamwork, and member satisfaction

What We're Looking ForExperience

• Previous cash handling, customer service, retail banking, credit union, or financial institution experience preferred
• Experience working in a service-focused environment preferred
• High school diploma or equivalent required

Skills & Qualifications

• Strong communication and interpersonal skills
• Excellent attention to detail and accuracy
• Ability to multitask and prioritize responsibilities effectively
• Strong problem-solving and member service skills
• Proficiency with computers and technology
• Ability to maintain confidentiality and professionalism
• Commitment to teamwork and continuous learning

Why North Star?

At North Star Community Credit Union, we're more than a financial institution—we're a community-focused organization dedicated to improving the lives of our members, employees, and the communities we serve.

When you join North Star, you become part of a team that values collaboration, integrity, service, and personal growth. We believe in investing in our employees through meaningful work, professional development opportunities, recognition programs, and a supportive culture where every team member can make an impact.

What Makes North Star Different?

• Purpose-Driven Work – Help members achieve their financial goals while making a positive difference in the communities we serve.
• People-First Culture – We foster a workplace built on teamwork, respect, and support where employees are encouraged to succeed.
• Career Growth Opportunities – We are committed to developing our employees through training, coaching, and advancement opportunities.
• Community Commitment – We actively support local schools, organizations, events, and initiatives that strengthen our communities.
• Recognition & Appreciation – We celebrate employee accomplishments, milestones, and contributions through formal and informal recognition programs.
• Meaningful Relationships – Build lasting connections with members, coworkers, and community partners while working for an organization that genuinely cares about people.
• Making an Impact – Every interaction matters. At North Star, you'll have the opportunity to make a difference in the financial well-being of our members every day.

Benefits

North Star Community Credit Union offers a competitive benefits package and a supportive work environment designed to help employees succeed.

Part-Time Benefits Include:

• Retirement savings plan with employer match (eligibility requirements apply)
• Employee Assistance Program (EAP)
• Professional development and training opportunities
• Employee wellness and recognition programs
• Opportunities for career growth within the organization

Schedule

• Part-Time Position
• Flexible schedule based on branch needs
• Approximately 20–29 hours per week

Join Our Team

If you are passionate about helping others, providing exceptional service, and building lasting relationships, we invite you to apply today and discover why North Star Community Credit Union is a great place to build your career.

North Star Community Credit Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.