Receptionist - Ford of Boerne

Job Description

Job Description

Receptionist / Director of First Impressions

Ford of Boerne | El Toro Auto Group

Ford of Boerne is looking for a friendly, professional, and energetic Receptionist also known as "Director of First Impressions" to join our team.

As the first person many of our customers meet or speak with, this position plays an important role in creating the welcoming, professional experience we expect at Ford of Boerne. We are looking for someone who enjoys helping people, communicates well, and takes pride in representing our dealership.

Key Responsibilities

• Greet every customer promptly with a warm and professional attitude
• Answer and direct incoming phone calls to the appropriate department or team member
• Assist customers with basic questions and connect them with the appropriate Sales, Service, Parts, or Business Office personnel
• Maintain a clean, organized, and welcoming reception and customer-facing area
• Provide basic administrative and clerical support as needed
• Communicate effectively with all dealership departments
• Maintain professionalism and confidentiality at all times
• Assist with other administrative and guest-experience responsibilities as assigned

What We're Looking For

• Positive, outgoing, and customer-focused personality
• Excellent verbal communication and telephone skills
• Professional appearance and demeanor
• Dependable and punctual
• Basic computer and administrative skills
• Ability to multitask while maintaining a positive attitude
• Previous receptionist, hospitality, administrative, or customer-service experience is preferred, but not required

More Than a Receptionist

We call this position our Director of First Impressions for a reason.

Whether a customer walks through our front door or calls the dealership for the first time, you help set the tone for their entire experience. We want someone who understands that a smile, a warm greeting, and a willingness to help can make a lasting impression.

Why Ford of Boerne?

Ford of Boerne is part of El Toro Auto Group , a locally owned and growing automotive group committed to providing an exceptional experience for both our customers and our employees.

If you are dependable, enjoy working with people, and want to be part of a winning team, we would love to meet you.

Apply today and become the first impression of Ford of Boerne!