Pre-Owned Triage Service Technician

Club Car Pre-Owned Triage Service Technician

With over 60 years of innovation and design experience in producing small-wheel vehicles, Club Car is a leading manufacturer of gas and electric golf, utility, and personal transportation vehicles. Founded in 1958, the Club Car product portfolio has grown to include much more than golf cars, now encompassing vehicles for commercial and consumer markets, built with an uncompromised desire for superior performance. As an industry leader in electrification and sustainability, Club Car is proud to be at the forefront of environmentally responsible Zero Emission Vehicle (ZEV) technologies.

General Job Description

As a Club Car Pre-Owned Triage Service Technician, each day will bring new opportunities, but you will always be involved in maintaining, troubleshooting, and repairing golf cars and utility vehicles in different environments and under varying conditions. These mechanical and electrical repairs will be conducted on cars that company assets. You will be responsible for coordinating all activities with the local manager.

Primary Duties and Responsibilities

• Work with Team Leader and others as required to schedule and coordinate work activities
• Test and evaluate pre-owned inventory upon return
• Responsible for taking charging readings of the cars and diagnosing/addressing issues with the electrical system
• Maintain detailed records on each unit's condition
• Ensure assets are staged in proper triage areas
• Maintain and ensure proper charging rotation of critical assets is completed
• File and follow up on warranty orders
• Handle all paperwork or electronic documents related to the job including but not limited to work orders, parts orders and quotes for repair
• Operate and maintain Company provided vehicle in a safe manner at all times
• Follow and obey all local, state or federal rules and regulations
• Inspect, test and repair all Club Car vehicles according to original manufacturer's instructions
• Perform routine maintenance as needed on vehicles
• Read electrical wiring diagrams and troubleshooting flowcharts
• Support all pre-owned sales initiatives
• Always maintain Company and personal tools in good operating condition
• Interact daily with sales team leadership and effectively communicate service and repair needs
• Read, understand and follow complex service and warranty processes and changes
• This role will be primarily located at the Appling CCDC, but you may be expected to travel and cover remote storage locations from time to time
• Other duties as assigned

Qualifications for the Job

Education:

• High School Diploma/Equivalent

Experience:

• 2+ years of mechanical knowledge and experience repairing electric and gas-powered vehicles. Experience keeping accurate inventory of parts and tools
• Previous golf car repair experience is preferred
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:
• DUI and Hit & Run in the previous 5 years
• License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 5 years

Key Competencies

• Ability to follow verbal and written instructions
• Must be able to read, write, and effectively communicate in English
• Should be comfortable with using a computer, and iPad/Android devices, software, and applications
• Expected to provide standard tools
• Ability to lift up to 75 pounds waist high with frequent lifting, twisting, bending, squatting and turning
• Excellent communication and interpersonal skills with customers and coworkers, verbal and written
• Direct customer facing experience. Willingness and ability to work closely with others
• Ability to work independently with little or no supervision
• Adaptable to work, environment and process changes
• Must follow and adhere to all Club Car Policies and Procedures
• Out-of-town travel/overnight may be required
• Overtime is frequently required, as well as weekend/holiday coverage

Physical Requirements

• Work requires periodic stooping/bending and frequent walking/standing throughout the day
• Requires occasional lifting of objects less than 25 pounds as well as occasional lifting of objects 25 to 50 pounds
• Work involves activities that require special safety precautions, e.g., working around moving parts, machines, or vehicles
• Requires use of protective closing

Club Car is a diverse and inclusive environment. We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans.