Enterprise Tech Support Engineer: AI-Driven & White-Glove
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Notion is seeking an Enterprise Technical Support Engineer in San Francisco to partner with our largest customers and engineers, resolving the most complex issues and scaling our support processes. You will troubleshoot across Notion and embedded partner applications, reproduce issues, and drive remediation while reporting on outcomes and improving workflows. This role emphasizes collaboration, documentation, on-call readiness, and a proactive approach to customer success. #J-18808-Ljbffr Fixed Frames
$160k - $185k
...We Are Notion is the collaborative AI workspace where teams and agents think... ...life’s work. About The Role As a enterprise technical support engineer, you will work closely with our enterprise... ...our largest customers providing white‑glove support to solve the most...SuggestedLocal area- Dormont Manufacturing Co in San Francisco is seeking an Analyst for their Enterprise Service Desk. This role involves providing high-quality technical support to Hedge Fund and Private Equity clients, facilitating efficient resolution of issues. The ideal candidate has...Suggested
- Cacheflow, based in California, is looking for a Technical Support Engineer to take ownership of the customer experience, troubleshoot technical... ...particularly in SQL, cloud environments, and familiarity with AI tools. Applicants should have at least 2 years of experience...Suggested
- ...Remote (US) We’re growing our Support team and are seeking a seasoned Enterprise Support Engineer with deep API expertise, strong... ...than 5,000 leading startups and tech companies build beautiful, personalized... ...ecosystems Leveraging AI tools (e.g., Claude, ChatGPT) in...SuggestedRemote work
- jobr.pro is seeking an Executive IT Support Engineer based in San Francisco to provide Tier 3+ support to the CEO and executive team. You... ...executive-level support in fast-paced settings, and expertise in macOS and enterprise SaaS applications. #J-18808-Ljbffr jobr.proSuggested
$80k - $120k
...Overview Sr. IT Support Engineer — San Francisco Bay Area | Hybrid Halcyon Financial Technology... ...endpoint management in a cloud-first enterprise environment Lead incident response and... ...enhance performance Apply advanced AI-driven tools such as Copilot and ChatGPT to accelerate...Full timeMonday to Friday$300 per month
...vertically integrated AI infrastructure... ...customer-obsessed, data-driven leader who excels... ..., not just a support queue. As the function... ...a consistent “white-glove” service experience... ...in IT systems or enterprise support environments... ...over 523 climate tech companies and...Temporary workWork at officeNight shift$60k - $90k
...reliably. We’re a team of AI researchers, designers, growth experts, and engineers rethinking human‑... ...looking for a Technical Support Engineer who doesn’t just... ...every time. Free users and enterprise accounts alike Advocate... ...like a traditional tech support background, we’...Immediate startShift work- ...with Tier 1 partners and Enterprise Advertisers, providing bespoke support and driving complex... ...Delivery etc. Lead complex engineering projects end-to-end — including... ...-facing work Lead AI-driven solutions and automations... ...at a large consumer tech platform Experience leading...
- ...Starburst delivers enterprise intelligence at scale by giving organizations... ...helps enterprises power AI and analytics without the... ...ai. Job Summary The Technical Support Engineer (TSE) acts as a Starburst SME... ...our customers receive a value driven enterprise experience. A TSE...Local area
- Sigma Computing is hiring a Technical Support Engineer in San Francisco to help customers tackle technical challenges on our platform. You... ..., excellent communication skills, and experience with enterprise products for data analytics. Join us to work in an award-winning...Flexible hours
- ...the Team The Technical Support team is responsible... ...ensuring that developers and enterprises can reliably build... ...Success, Product, Engineering and others to deliver... ...leverage the latest in AI to scale our support operations... ...support in an AI-driven era. Configure and...Work at officeRelocation packageNight shiftWeekend work
$80k - $100k
...Updater is hiring an IT Engineer for our IT team. This... ...human readers and the AI assistants our... ...of contact for all IT support requests at Updater, triage... ...communication. Provide white‑glove end‑user support across... ...Workspace, Slack Enterprise, Zoom, and the Atlassian...Temporary workInternshipFlexible hours$123.68k - $254.64k
...Possible. At Pinterest, AI isn't just a... ...Tier 1 partners and Enterprise Advertisers, providing bespoke support and driving complex... ...etc. Lead complex engineering projects end-to-end... ...facing work Lead AI-driven solutions and... ...at a large consumer tech platform Experience...Work at officeLocal areaRelocationRelocation package- Apply is seeking a Technical Support Engineer based in San Francisco, CA. This role requires strong problem-solving skills and a commitment to... ...quick resolution of technical issues. You will utilize AI-assisted tools to enhance support quality and must have at least...
- Socure in San Francisco is looking for a Technical Support Engineer. This role requires strong technical skills, excellent communication abilities... ...experience in a SaaS environment and proficiency with SQL and AI tools. You’ll collaborate with cross-functional teams and...
$60k - $90k
Wispr Flow in San Francisco is searching for a Technical Support Engineer to deliver exceptional customer experiences. You will tackle various support tickets and ensure that every interaction leaves users delighted. The ideal candidate will possess technical depth, creativity...- ...troubleshoot, and improve production AI systems. As enterprises prepare to deploy thousands... ...infrastructure to support them along this AI... ...is hiring Technical Support Engineers to own the end‑to‑end customer... ...understand how AI agents and ML‑driven systems can fail. You’re...
- Socure Inc. is looking for a Technical Support Engineer in San Francisco, CA. The candidate will be responsible for providing outstanding technical... ...from initial contact to resolution, while leveraging AI tools to enhance support efficiency. Ideal candidates will have...Shift work
- Owner.com is looking for an IT Support Engineer to oversee technology operations in our San Francisco office and support our executive team.... ...If you thrive in a fast-growing environment and enjoy making tech invisible for users, we'd love to hear from you. #J-18808-Ljbffr...Work at office
$210k - $250k
Anthropic in San Francisco is hiring a Support Engineer to provide high-touch technical support for strategic enterprise customers. You will serve as the dedicated support contact, collaborating closely with Sales and Customer Success teams while resolving complex technical...- ...batch to Wabi, Glean, Zoom and many more. Enterprise Product sits where the hardest customer... .... Work with FDE, customers, and core engineering to convert field pain into crisp product... ...from first conversation to live usage. AI native: you have built with language models...
- ...Our mission is to architect AI that learns from and interacts... ...model innovation and systems engineering paired with a design-minded product... ...We're fortunate to have the support of many amazing advisors, and... ...platforms. Deliver white‑glove, hands‑on support for our customers...Work at officeVisa sponsorshipFlexible hours
- A leading AI technology company is looking for an experienced Enterprise Customer Support Specialist to provide unparalleled support to our Enterprise Pro customers. This role involves troubleshooting complex issues, advising on best practices, and leveraging AI tooling...
- ...Company Description Nexthop AI is a team of industry-leading... ...providing timely and effective support Troubleshoot complex and... ...closely with Software and Hardware Engineering teams to diagnose issues,... ...Engineering within a cloud provider or enterprise-level team Why Us Our company...
$130k - $195k
...build the foundation for agent engineering in the real world, helping... ...prototypes to production‑ready AI agents that teams can rely on... ...re hiring a Senior Technical Support Engineer to lead our customer... ...to support critical enterprise customers. Build and refine internal...Work at officeRemote workFlexible hours$125k - $150k
...time building. About The Role At Sentry, Support is an engineering discipline. Our customers are the... ...minds in the world—developers at elite enterprises building the future of software—and they... ...Seer Philosophy: We’ve already proven AI can handle autonomous production fixes...Hourly payFull timeNight shift- ...Factory is bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our... ...help or collaborate. Nice to Have: Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory...
$120k - $139k
...Agent Handler, which empowers AI agents with secure access to... ...running AI in production. Merge's enterprise-grade platform handles the... ...customer churn, and save engineering resources—allowing them to focus... ...looking for? As a Technical Support Engineer, you will play a critical...- ...keep reading. About the role The Technical Support Engineer is a customer-focused problem solver... ...operational excellence, and fluency with AI‑powered tools and workflows that are transforming... ...understand and explain Socure’s model‑driven identity products to customers....Monday to FridayWeekend work
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