AI-Driven SaaS Technical Support Engineer
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Apply is seeking a Technical Support Engineer based in San Francisco, CA. This role requires strong problem-solving skills and a commitment to outstanding customer service, ensuring quick resolution of technical issues. You will utilize AI-assisted tools to enhance support quality and must have at least 3 years of experience in technical support, particularly in SaaS environments. U.S. citizenship is required for federal clients. #J-18808-Ljbffr Apply
- Socure Inc. is looking for a Technical Support Engineer in San Francisco, CA. The candidate will be responsible... ...to resolution, while leveraging AI tools to enhance support efficiency. Ideal... ...a Bachelor’s degree and 3+ years of SaaS support experience. Strong SQL skills and...SuggestedShift work
- Socure in San Francisco is looking for a Technical Support Engineer. This role requires strong technical skills, excellent... ...ideal candidate has 3+ years of experience in a SaaS environment and proficiency with SQL and AI tools. You’ll collaborate with cross-functional...Suggested
- Centric Software is seeking a Senior Technical Support Engineer to join our growing team in a remote capacity with a North America focus. You will deliver expert customer support, diagnose software issues, and collaborate with R&D, Cloud Operations, and Pre-sales to drive...SuggestedRemote job
- ...making with real‑time clinical AI imaging solutions, impacting... ...for a customer‑obsessed Technical Support Engineer who thrives at the intersection... ...expertise in a fast‑paced SaaS environment. This is a shift... .... We’re looking for mission‑driven people excited to do...SuggestedFull timeTemporary workImmediate startRemote workWorldwideFlexible hoursShift workWeekend workAfternoon shift
- CodeSignal is seeking a Global Support Engineer to provide top-notch user support and advocate for their users. This role involves working cross... ...years of experience in a support role, particularly in B2B or SaaS, with strong communication skills and proficiency in...SuggestedRemote job
- ...reading. About the role The Technical Support Engineer is a customer-focused... ...excellence, and fluency with AI‑powered tools and workflows... ...technical support role in a SaaS environment. U.S. Citizenship... ...and explain Socure’s model‑driven identity products to customers...Monday to FridayWeekend work
- Benchling, Inc. is building an AI-enabled platform for biotech R&D and seeks a Product Support Analyst for its Customer Experience team. You will become a product... ...leverage Benchling to design experiments and capture data across AI-driven workflows. #J-18808-Ljbffr Benchling
$221.9k - $390.3k
...SalesforceSalesforce is the #1 AI CRM, where humans with... ...Vice President of Technical Support is an executive leader... ...alignment across Engineering, Product, Sales, and Customer... ...a bold, data-driven global strategy for Technical... ...familiarity with CRM, SaaS, or cloud-based...Full timeWork experience placement$152.1k - $185.9k
...pioneering Causal AI platform. We help... ...hands-on IT, part engineering, with a clear path... ...Administer our core SaaS and identity stack... ...line of internal support, then turn recurring... ....Support an elite technical team: You'll keep... ...the process. Data-driven: We use objective...$115.3k - $145.9k
...enterprises orchestrate AI-powered work. Our... ...roleAs a Corporate it engineer at WRITER, you'll be the... ...experiences across our entire SaaS and hardware landscape.... ...as the senior technical escalation point for complex... ..., an immersive purpose-driven culture, career development...Full timeWork at officeLocal area- ...Job Description Job Description Are you a self-driven problem solver passionate about advancing robotics technology? Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you...Full timeImmediate startRemote workFlexible hours
$140k - $220k
...IT Engineer San Francisco About the Role... ...across identity, devices, SaaS platforms, and supporting end users. You should... ...creating easy-to-understand technical documentation for... .... Experience with AI tools, agents, MCPs,... ...AI is a research-driven artificial intelligence...Full timeFor contractorsWork at officeRemote work- ...Support Engineer Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience... ...design and implement innovative technical solutions Your work will... ...Prior experience supporting SaaS or AI-driven platforms Other Benefits...Immediate startShift work
- ...standard and our team is building its AI-native future. About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at... ...record of solving high-complexity SaaS problems. Systems Depth: Deep understanding...Full timeNight shift
- Cacheflow, based in California, is looking for a Technical Support Engineer to take ownership of the customer experience, troubleshoot technical issues... ...in SQL, cloud environments, and familiarity with AI tools. Applicants should have at least 2 years of experience...
$120k - $139k
...Fortune 500 organizations, and B2B SaaS companies. Our platform... ...Agent Handler, which empowers AI agents with secure access to... ...reduce customer churn, and save engineering resources—allowing them to... ...Who are we looking for? As a Technical Support Engineer, you will play a critical...- Factory is bringing autonomy to software engineering. We are looking for a Technical Services Engineer to ensure customers get maximum... ...collaborate. Nice to Have: Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s mission. Prior...Remote jobWork at office
$90k - $115k
Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs... ...Software Engineering) at a cloud or SaaS provider. SQL proficiency—strong... ...benefits package. About Us Sigma is the AI Apps and agentic analytics platform built...Full timeWork experience placementWork at officeFlexible hours- ...organizations across the United States. We develop healthcare SaaS platforms, patient portals, AI-powered healthcare systems, telemedicine solutions,... ...and patients. Job Overview We are seeking a Technical Support Engineer to provide technical assistance, troubleshoot...
$123.68k - $254.64k
...Overview The PinTech team at Pinterest supports partnerships across a diverse set of... ...a life they love. As a Partner / Technical Support Engineer, you’ll work with a variety of Tier 1... ...technical and partner‑facing work Lead AI‑driven solutions and automations across the...Work at officeLocal areaRelocationRelocation package- ...troubleshoot, and improve production AI systems. As enterprises... ...infrastructure to support them along this AI transformation... ...Role Monte Carlo is hiring Technical Support Engineers to own the end‑to‑end customer... ...understand how AI agents and ML‑driven systems can fail. You’re not...
$79.47k - $105.96k
...combines modern 911 infrastructure with an AI intelligence layer—helping public... ...connected world. Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and... ...to support and maintain a complex SaaS infrastructure while adhering to strict...Work experience placementWork at office3 days per week$72k - $85k
A life-saving technology firm in California seeks a Technical Support Engineer to diagnose and resolve issues in real-time across their connected... ...and presents a unique opportunity to contribute to a mission-driven team. Ideal candidates should possess 3-6 years in...$111k - $130k
...people rely on Checkr for AI verification in the... ...Company. Senior IT Support Engineer (P3) Checkr is building... ...we provide world-class technical support for our... ..., build, and scale AI-driven automations and agentic... ...working in a heavily SaaS-based environment (Google...Permanent employmentWork at officeLocal areaRemote workRelocationFlexible hours3 days per week$41.6k - $52k
...and JazzHR - plus cutting-edge AI Companions, we free... ...emailprotected] . About the Opportunity - Technical Support Specialist: We are hiring a... ...of proven experience in a SaaS or similar organization providing... ...globe. Meaningful, mission-driven work: Join a team where...Work at officeRemote workFlexible hours$75k - $85k
...break into the data & AI space and accelerate your... ...center of the action: supporting the implementation of new... ...and reactive data and technical support challenges,... ..., ideally in a tech or SaaS environment Comfort working... .... More than 1,500 data-driven organizations use...Shift work- ...portfolio of vertical SaaS companies. Most... ...the Role Members of Technical Staff (MTS) are the senior engineers who build the platform... ...different portcos. Event‑driven pipelines that have... ...growth. How We Use AI in Our Hiring... ...humans. We use AI to support efficiency and consistency...
- ...About the job Member of Technical Staff – Full Stack / AI Systems Company:... ...employer-sponsored visa support. About AdsGency AI... ...of AdsGency’s AI-driven infrastructure — designing... ...founders and senior engineers on everything from... .../ data-heavy SaaS systems Experience with...Full timeWork experience placementVisa sponsorship
$150k - $300k
United States Digital Space LLC is hiring a Member of Technical Staff to work onsite in New York City or San Francisco. This full-time role... ...equity. You will integrate factory data sources and leverage AI to enhance operational efficiency. The position demands a hands-...Full time$89.92k - $104.88k
...Overview We are seeking an IT Support Analyst to join our... ...-users and resolving technical issues across the... ...and enable the use of AI-powered tools and technologies... ...explaining AI‑driven features in a clear, non... ...supporting or administering SaaS applications that incorporate...Full timeTemporary workWork at officeRemote workFlexible hours
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