Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

AI-Driven SaaS Technical Support Engineer

Apply

Apply is seeking a Technical Support Engineer based in San Francisco, CA. This role requires strong problem-solving skills and a commitment to outstanding customer service, ensuring quick resolution of technical issues. You will utilize AI-assisted tools to enhance support quality and must have at least 3 years of experience in technical support, particularly in SaaS environments. U.S. citizenship is required for federal clients. #J-18808-Ljbffr Apply

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the AI-Driven SaaS Technical Support Engineer in San Francisco, CA vacancy
  • Socure Inc. is looking for a Technical Support Engineer in San Francisco, CA. The candidate will be responsible...  ...to resolution, while leveraging AI tools to enhance support efficiency. Ideal...  ...a Bachelor’s degree and 3+ years of SaaS support experience. Strong SQL skills and... 
    Suggested
    Shift work

    Socure Inc

    San Francisco, CA
    3 days ago
  • Socure in San Francisco is looking for a Technical Support Engineer. This role requires strong technical skills, excellent...  ...ideal candidate has 3+ years of experience in a SaaS environment and proficiency with SQL and AI tools. You’ll collaborate with cross-functional... 
    Suggested

    Socure

    San Francisco, CA
    4 days ago
  • Centric Software is seeking a Senior Technical Support Engineer to join our growing team in a remote capacity with a North America focus. You will deliver expert customer support, diagnose software issues, and collaborate with R&D, Cloud Operations, and Pre-sales to drive... 
    Suggested
    Remote job

    Centric Software

    San Francisco, CA
    1 day ago
  •  ...making with real‑time clinical AI imaging solutions, impacting...  ...for a customer‑obsessed Technical Support Engineer who thrives at the intersection...  ...expertise in a fast‑paced SaaS environment. This is a shift...  .... We’re looking for mission‑driven people excited to do... 
    Suggested
    Full time
    Temporary work
    Immediate start
    Remote work
    Worldwide
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Aidoc

    San Francisco, CA
    4 days ago
  • CodeSignal is seeking a Global Support Engineer to provide top-notch user support and advocate for their users. This role involves working cross...  ...years of experience in a support role, particularly in B2B or SaaS, with strong communication skills and proficiency in... 
    Suggested
    Remote job

    CodeSignal

    San Francisco, CA
    2 days ago
  •  ...reading. About the role The Technical Support Engineer is a customer-focused...  ...excellence, and fluency with AI‑powered tools and workflows...  ...technical support role in a SaaS environment. U.S. Citizenship...  ...and explain Socure’s model‑driven identity products to customers... 
    Monday to Friday
    Weekend work

    Socure Inc

    San Francisco, CA
    3 days ago
  • Benchling, Inc. is building an AI-enabled platform for biotech R&D and seeks a Product Support Analyst for its Customer Experience team. You will become a product...  ...leverage Benchling to design experiments and capture data across AI-driven workflows. #J-18808-Ljbffr Benchling

    Benchling

    San Francisco, CA
    2 days ago
  • $221.9k - $390.3k

     ...SalesforceSalesforce is the #1 AI CRM, where humans with...  ...Vice President of Technical Support is an executive leader...  ...alignment across Engineering, Product, Sales, and Customer...  ...a bold, data-driven global strategy for Technical...  ...familiarity with CRM, SaaS, or cloud-based... 
    Full time
    Work experience placement

    Salesforce

    San Francisco, CA
    10 hours ago
  • $152.1k - $185.9k

     ...pioneering Causal AI platform. We help...  ...hands-on IT, part engineering, with a clear path...  ...Administer our core SaaS and identity stack...  ...line of internal support, then turn recurring...  ....Support an elite technical team: You'll keep...  ...the process. Data-driven: We use objective... 

    Alembic

    San Francisco, CA
    3 days ago
  • $115.3k - $145.9k

     ...enterprises orchestrate AI-powered work. Our...  ...roleAs a Corporate it engineer at WRITER, you'll be the...  ...experiences across our entire SaaS and hardware landscape....  ...as the senior technical escalation point for complex...  ..., an immersive purpose-driven culture, career development... 
    Full time
    Work at office
    Local area

    Writer

    San Francisco, CA
    3 days ago
  •  ...Job Description Job Description Are you a self-driven problem solver passionate about advancing robotics technology? Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you... 
    Full time
    Immediate start
    Remote work
    Flexible hours

    OSARO

    San Francisco, CA
    more than 2 months ago
  • $140k - $220k

     ...IT Engineer San Francisco About the Role...  ...across identity, devices, SaaS platforms, and supporting end users. You should...  ...creating easy-to-understand technical documentation for...  .... Experience with AI tools, agents, MCPs,...  ...AI is a research-driven artificial intelligence... 
    Full time
    For contractors
    Work at office
    Remote work

    Together AI

    San Francisco, CA
    3 days ago
  •  ...Support Engineer Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience...  ...design and implement innovative technical solutions Your work will...  ...Prior experience supporting SaaS or AI-driven platforms Other Benefits... 
    Immediate start
    Shift work

    ZUMA

    San Francisco, CA
    2 days ago
  •  ...standard and our team is building its AI-native future. About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at...  ...record of solving high-complexity SaaS problems. Systems Depth: Deep understanding... 
    Full time
    Night shift

    Sentry

    San Francisco, CA
    1 day ago
  • Cacheflow, based in California, is looking for a Technical Support Engineer to take ownership of the customer experience, troubleshoot technical issues...  ...in SQL, cloud environments, and familiarity with AI tools. Applicants should have at least 2 years of experience... 

    Cacheflow

    San Francisco, CA
    5 days ago
  • $120k - $139k

     ...Fortune 500 organizations, and B2B SaaS companies. Our platform...  ...Agent Handler, which empowers AI agents with secure access to...  ...reduce customer churn, and save engineering resources—allowing them to...  ...Who are we looking for? As a Technical Support Engineer, you will play a critical... 

    Merge API Inc.

    San Francisco, CA
    1 day ago
  • Factory is bringing autonomy to software engineering. We are looking for a Technical Services Engineer to ensure customers get maximum...  ...collaborate. Nice to Have: Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s mission. Prior... 
    Remote job
    Work at office

    Factory

    San Francisco, CA
    1 day ago
  • $90k - $115k

    Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs...  ...Software Engineering) at a cloud or SaaS provider. SQL proficiency—strong...  ...benefits package. About Us Sigma is the AI Apps and agentic analytics platform built... 
    Full time
    Work experience placement
    Work at office
    Flexible hours

    Sigma

    San Francisco, CA
    3 days ago
  •  ...organizations across the United States. We develop healthcare SaaS platforms, patient portals, AI-powered healthcare systems, telemedicine solutions,...  ...and patients. Job Overview We are seeking a Technical Support Engineer to provide technical assistance, troubleshoot... 

    Medclinicx

    San Francisco, CA
    1 day ago
  • $123.68k - $254.64k

     ...Overview The PinTech team at Pinterest supports partnerships across a diverse set of...  ...a life they love. As a Partner / Technical Support Engineer, you’ll work with a variety of Tier 1...  ...technical and partner‑facing work Lead AI‑driven solutions and automations across the... 
    Work at office
    Local area
    Relocation
    Relocation package

    Jobr

    San Francisco, CA
    5 days ago
  •  ...troubleshoot, and improve production AI systems. As enterprises...  ...infrastructure to support them along this AI transformation...  ...Role Monte Carlo is hiring Technical Support Engineers to own the end‑to‑end customer...  ...understand how AI agents and ML‑driven systems can fail. You’re not... 

    Cacheflow

    San Francisco, CA
    5 days ago
  • $79.47k - $105.96k

     ...combines modern 911 infrastructure with an AI intelligence layer—helping public...  ...connected world. Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and...  ...to support and maintain a complex SaaS infrastructure while adhering to strict... 
    Work experience placement
    Work at office
    3 days per week

    Prepared

    San Francisco, CA
    4 days ago
  • $72k - $85k

    A life-saving technology firm in California seeks a Technical Support Engineer to diagnose and resolve issues in real-time across their connected...  ...and presents a unique opportunity to contribute to a mission-driven team. Ideal candidates should possess 3-6 years in... 

    Medium

    Brisbane, CA
    1 day ago
  • $111k - $130k

     ...people rely on Checkr for AI verification in the...  ...Company. Senior IT Support Engineer (P3) Checkr is building...  ...we provide world-class technical support for our...  ..., build, and scale AI-driven automations and agentic...  ...working in a heavily SaaS-based environment (Google... 
    Permanent employment
    Work at office
    Local area
    Remote work
    Relocation
    Flexible hours
    3 days per week

    Socket

    San Francisco, CA
    10 hours ago
  • $41.6k - $52k

     ...and JazzHR - plus cutting-edge AI Companions, we free...  ...emailprotected] . About the Opportunity - Technical Support Specialist: We are hiring a...  ...of proven experience in a SaaS or similar organization providing...  ...globe. Meaningful, mission-driven work: Join a team where... 
    Work at office
    Remote work
    Flexible hours

    GrabJobs

    San Francisco, CA
    5 days ago
  • $75k - $85k

     ...break into the data & AI space and accelerate your...  ...center of the action: supporting the implementation of new...  ...and reactive data and technical support challenges,...  ..., ideally in a tech or SaaS environment Comfort working...  .... More than 1,500 data-driven organizations use... 
    Shift work

    Windfall

    San Francisco, CA
    3 days ago
  •  ...portfolio of vertical SaaS companies. Most...  ...the Role Members of Technical Staff (MTS) are the senior engineers who build the platform...  ...different portcos. Event‑driven pipelines that have...  ...growth. How We Use AI in Our Hiring...  ...humans. We use AI to support efficiency and consistency... 

    BEACON SOFTWARE COMPANY

    San Francisco, CA
    4 days ago
  •  ...About the job Member of Technical Staff – Full Stack / AI Systems Company:...  ...employer-sponsored visa support. About AdsGency AI...  ...of AdsGency’s AI-driven infrastructure — designing...  ...founders and senior engineers on everything from...  .../ data-heavy SaaS systems Experience with... 
    Full time
    Work experience placement
    Visa sponsorship

    Mosaic

    San Francisco, CA
    2 days ago
  • $150k - $300k

    United States Digital Space LLC is hiring a Member of Technical Staff to work onsite in New York City or San Francisco. This full-time role...  ...equity. You will integrate factory data sources and leverage AI to enhance operational efficiency. The position demands a hands-... 
    Full time

    United States Digital Space LLC

    San Francisco, CA
    1 day ago
  • $89.92k - $104.88k

     ...Overview We are seeking an IT Support Analyst to join our...  ...-users and resolving technical issues across the...  ...and enable the use of AI-powered tools and technologies...  ...explaining AI‑driven features in a clear, non...  ...supporting or administering SaaS applications that incorporate... 
    Full time
    Temporary work
    Work at office
    Remote work
    Flexible hours

    ID.me

    San Francisco, CA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to AI-Driven SaaS Technical Support Engineer. Be the first to apply!