AI-Driven SaaS Technical Support Engineer
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Apply is seeking a Technical Support Engineer based in San Francisco, CA. This role requires strong problem-solving skills and a commitment to outstanding customer service, ensuring quick resolution of technical issues. You will utilize AI-assisted tools to enhance support quality and must have at least 3 years of experience in technical support, particularly in SaaS environments. U.S. citizenship is required for federal clients. #J-18808-Ljbffr Apply
- Socure in San Francisco is looking for a Technical Support Engineer. This role requires strong technical skills, excellent... ...ideal candidate has 3+ years of experience in a SaaS environment and proficiency with SQL and AI tools. You’ll collaborate with cross-functional...Suggested
- Socure Inc. is looking for a Technical Support Engineer in San Francisco, CA. The candidate will be responsible... ...to resolution, while leveraging AI tools to enhance support efficiency. Ideal... ...a Bachelor’s degree and 3+ years of SaaS support experience. Strong SQL skills and...SuggestedShift work
$120k - $160k
About Fable Security AI-driven threats and human error are today’s biggest enterprise... .... The Role As Fable’s first Support Engineer, you will own the end-to-end technical support experience for our... ...customer-facing technical role in SaaS. Experience owning complex technical...SuggestedWork experience placementFlexible hours$60k - $90k
Wispr Flow in San Francisco is searching for a Technical Support Engineer to deliver exceptional customer experiences. You will tackle various support tickets and ensure that every interaction leaves users delighted. The ideal candidate will possess technical depth, creativity...Suggested- ...reading. About the role The Technical Support Engineer is a customer-focused... ...excellence, and fluency with AI‑powered tools and workflows... ...technical support role in a SaaS environment. U.S. Citizenship... ...and explain Socure’s model‑driven identity products to customers...SuggestedMonday to FridayWeekend work
- CodeSignal is seeking a Global Support Engineer to provide top-notch user support and advocate for their users. This role involves working cross... ...years of experience in a support role, particularly in B2B or SaaS, with strong communication skills and proficiency in...Remote job
$120k - $139k
...Technical Support Engineer Merge is the leading provider of agentic tools and customer-facing integrations... ..., Fortune 500 organizations, and B2B SaaS companies. Our platform offers three... ...API, Merge Agent Handler, which empowers AI agents with secure access to thousands...- ...standard and our team is building its AI-native future. About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at... ...record of solving high-complexity SaaS problems. Strong Coding Foundations...Full timeNight shift
- ...Support Engineer Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience... ...design and implement innovative technical solutions Your work will... ...Prior experience supporting SaaS or AI-driven platforms Other Benefits...Immediate startShift work
$90k - $115k
...Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the... ...or Software Engineering) at a cloud or SaaS provider. SQL proficiency—strong grasp... ...benefits package. About Us Sigma is the AI Apps and agentic analytics platform...Full timeWork experience placementWork at officeFlexible hours- ...employees and customers. We’re looking for a Technical Support Engineer to join our team. If you love solving... ...support role, preferably in a B2B SaaS environment working with a technical product... .... Unlimited token usage and access to AI tools A fast‑moving, high‑impact...Remote workHome office3 days per week
- ...environments, Starburst helps enterprises power AI and analytics without the cost and... ...more at starburst.ai. Job Summary The Technical Support Engineer (TSE) acts as a Starburst SME for a... ...ensure our customers receive a value driven enterprise experience. A TSE is able...Local area
$132k - $167k
...Hybrid Department Support Compensation Base Compensation... ...immersive purpose-driven culture, career... ...orchestrate AI-powered work. Our vision... ...a senior support engineer, your top priority... ...developer personas and technical users succeed with... ...an enterprise B2B SaaS organization...Full timeWork at officeLocal areaFlexible hours$221.9k - $390.3k
...The Vice President of Technical Support is an executive leader... ...functional alignment across Engineering, Product, Sales, and... ...a bold, data‑driven global strategy for Technical... ...Premium, and emerging AI‑augmented support... ...familiarity with CRM, SaaS, or cloud‑based enterprise...Work experience placement- ...troubleshoot, and improve production AI systems. As enterprises... ...infrastructure to support them along this AI transformation... ...Role Monte Carlo is hiring Technical Support Engineers to own the end‑to‑end customer... ...understand how AI agents and ML‑driven systems can fail. You’re not...
$123.68k - $254.64k
...Overview The PinTech team at Pinterest supports partnerships across a diverse set of... ...a life they love. As a Partner / Technical Support Engineer, you’ll work with a variety of Tier 1... ...technical and partner‑facing work Lead AI‑driven solutions and automations across the...Work at officeLocal areaRelocationRelocation package$136.6k - $168.7k
...impact.* **Stay Mission-Driven (Customer‐Obsessed):**... ...management, network security, SaaS administration, and... ...combining strong technical depth with an automation... ...technical documentation, support runbooks, and integration... ...development* Drive AI tool adoption and help...Live inWork at officeImmediate startWorldwideMonday to FridayFlexible hours$96k - $140k
...in-house product experts. The Technical Solutions team enables... ...successful. Premier Technical Support Engineers (PSEs) are primarily focused... ...technical support at a PaaS, IaaS or SaaS company (5+ years of related... ...applications. Privacy and AI Guidelines: Any information you...Work at officeImmediate startWorldwide- Factory is bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value... .... Nice to Have: Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s mission. Prior...
$72k - $85k
A life-saving technology firm in California seeks a Technical Support Engineer to diagnose and resolve issues in real-time across their connected... ...and presents a unique opportunity to contribute to a mission-driven team. Ideal candidates should possess 3-6 years in...- Cacheflow, based in California, is looking for a Technical Support Engineer to take ownership of the customer experience, troubleshoot technical issues... ...in SQL, cloud environments, and familiarity with AI tools. Applicants should have at least 2 years of experience...
$100k - $160k
Are you a self‑driven problem solver passionate about advancing robotics technology? Join our team at OSARO as a Technical Support Engineer and help us develop cutting‑edge AI‑based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack...Full timeImmediate startRemote workFlexible hours$60k - $90k
...works reliably. We’re a team of AI researchers, designers, growth experts, and engineers rethinking human‑computer... ...About The Role We’re looking for a Technical Support Engineer who doesn’t just close... ...engineering/ops tools Background in SaaS, developer tools, or AI...Immediate startShift work- ...troubleshoot, and improve production AI systems. Founded in 2019 and backed by... ...to ship trusted AI at scale. The Role Technical Support Engineers will own the end-to-end customer experience... ...— Understand how AI agents and ML‑driven systems can fail. Comfortable with...
- ...Everant AI is an Agent-First Salesforce SI. We deliver... ...Everant's DNA. We are driven to tackle problems and... ...selling software, SaaS, or professional services... ...systems integrator Member of Technical Staff We're hiring a... ...professional software engineering experience Strong...Temporary workLocal area
- A global financial technology company is seeking an experienced IT Engineer to support its LRC teams. You will manage workflows, build automation and orchestration, and work closely with the Legal team to enhance efficiency. The ideal candidate is experienced in identity...
- ...portfolio of vertical SaaS companies. Most... ...the Role Members of Technical Staff (MTS) are the senior engineers who build the platform... ...different portcos. Event‑driven pipelines that have... ...growth. How We Use AI in Our Hiring... ...humans. We use AI to support efficiency and consistency...
$220k - $320k
...’re hiring a Member of Technical Staff – Audio and Voice... ...design, build, and deploy AI-powered voice and audio... ...customers to audio‑driven workflow automation and... ...a hands‑on role for an engineer who thrives at the intersection... ...existing enterprise or SaaS platforms. Enjoy...Full timeFlexible hours$89.92k - $104.88k
...Overview We are seeking an IT Support Analyst to join our... ...-users and resolving technical issues across the... ...and enable the use of AI-powered tools and technologies... ...explaining AI‑driven features in a clear, non... ...supporting or administering SaaS applications that incorporate...Full timeTemporary workWork at officeRemote workFlexible hours- About Viz.ai Viz.ai is the leader in building... ...the first line of support for all internal technical issues across the organization... ...with Security, Engineering, and Operations... ...experience in an IT/SaaS company. Strong knowledge... ..., we are mission‑driven and are making a...Full timeWork at officeLocal areaRemote workFlexible hours
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