General Manager

Job Description

Job Description

General Manager – Sunset Kai Lanai

Compensation & Benefits

• Base Salary: $90,000 – $100,000, depending on experience
• Bonus Potential: Opportunity to earn a monthly performance bonus up to $19,000
• Medical, Dental & Vision Insurance
• Eligible the first day of the month following 60 days of employment
• 401(k) with Company Match
• Paid Time Off (PTO)

Overview

We are seeking an experienced General Manager to lead all aspects of our full-service restaurant operations. This role is fully accountable for guest experience, team leadership, financial performance, cleanliness, and operational excellence. The ideal candidate is hands-on, hospitality-driven, and capable of leading a high-energy team in a fast-paced, full-service environment.

Key Responsibilities

• Oversee all daily restaurant operations, ensuring exceptional guest service and smooth execution
• Lead, coach, and manage all front-of-house and back-of-house team members
• Step in as needed to perform duties of cook, line server, or cashier
• Control food, beverage, and labor costs using sales- and inventory-driven strategies
• Maintain high standards of food quality, service, cleanliness, and sanitation
• Ensure compliance with all corporate, local, and municipal regulations
• Manage all financial controls, cash handling, reporting, and security
• Address and resolve guest and employee concerns professionally and effectively
• Meet or exceed budgeted sales, labor, and profitability goals
• Oversee all administrative functions, scheduling, payroll, and reporting
• Recruit, hire, train, motivate, develop, and retain top talent
• Build a cohesive, accountable, and results-oriented team culture
• Lead by example with professionalism, energy, and passion for hospitality
• Execute management responsibilities during off-site or special events

Supervisory Responsibilities

• Directly supervise all managers and hourly employees during assigned shifts

Qualifications

• High school diploma or equivalent required
• Previous full-service restaurant management experience preferred
• Strong leadership, communication, and problem-solving skills
• Proven ability to manage financial performance, labor, and inventory
• Must successfully pass a background check
• Ability to read, write, and communicate effectively in English
• Basic math and computer proficiency required
• Must meet all applicable state and federal age requirements

Physical Requirements

• Ability to lift up to 50 lbs
• Stand and walk for extended periods
• Frequent bending, reaching, lifting, wiping, and climbing
• Repetitive motions may be required

Work Environment & Schedule

• Minimum commitment of 50 hours per week
• Flexible schedule required, including evenings, weekends, and holidays
• Shifts may range from early mornings to late nights
• Fast-paced, guest-focused full-service restaurant environment
• Work performed in limited spaces and hot kitchen conditions
• Must have reliable transportation and meet administrative driving requirements
• Potential hazards include slips, trips, burns, cuts, and falls