Director of Student Support Services

Job Description

Job Description

Description:

The Director of Student Support Services leads the Student Support Team (SST) in delivering comprehensive academic, behavioral, mental, and physical health services that promote student growth and wellbeing. They oversee compliance, manage partnerships with external agencies, and design proactive interventions that align with SEED’s mission and core values. Through data-driven leadership, staff development, and family engagement, they ensure that all students receive the supports necessary for academic success and personal development. The Director also fosters a positive school culture by collaborating across departments, leading professional development, and maintaining high standards of care and accountability. This is a 12-month position that will report to the Head of School.

Essential Duties & Responsibilities:

• Lead the hiring, supervision, and development of the Student Support Team (SST), including Mental Health Counselors, school nurses, Dean of School Culture and Climate, School-Community Resource Coordinator, and other contracted support staff.
• Hold weekly SST department meetings to review goals, monitor progress, and ensure collaboration across student services.
• Conduct quarterly evaluations of SST members using the established rubric in TeachBoost and provide timely feedback for growth.
• Use data to inform department practices and decisions; collaborate with other departments to analyze student growth and school performance trends.
• Lead the SST in creating and monitoring individualized success plans using evidence-based interventions, tracking fidelity and measuring progress.
• Develop and implement accountability systems for student services that align with SEED’s mission, values, and desired student outcomes.
• Provide regular professional development for all school staff on topics related to student support, behavioral interventions, health services, and mental health awareness.
• Manage compliance with all student services regulations from local, state, and federal agencies, ensuring timely responses and thorough documentation.
• Assist in managing external relationships and partnerships with community agencies, healthcare providers, and service organizations supporting students and families.
  Oversee the development of proactive strategies such as curriculum integration, parent workshops, and group counseling to prevent risky behaviors and support student wellbeing.
• Prepare and manage the annual operating budget for student support services, ensuring responsible stewardship of funds.
• Schedule med training for select staff.
• Plan and implement training for all staff on model of care.
• Conduct observations specifically geared towards model of care.
• Attend area leadership meetings according to the cadence established by the Head of School.
• Attend all required professional development as outlined by the Head of School, including SEED Summit participation.
• Plan and host monthly incentive-based field trips to recognize and celebrate student achievements.

Mental Health Services

• Supervise and coach the school counseling team to deliver primary and secondary intervention services aligned to best practices.
• Ensure consistent, thoughtful delivery of mental health supports and interventions across the student body.
• Develop clear protocols for staff access to appropriate, relevant student support information.
• Establish and maintain partnerships with community mental health organizations to support students and families.
• Oversee the planning and delivery of monthly Family Workshops focused on wellness, parenting strategies, and family engagement.

Behavioral Health Services

• Collaborate with the Dean of School Culture and Climate to guide the culture and climate team in promoting positive behavior systems.
• Ensure behavioral supports are aligned with the broader student support framework and consistently implemented.
• Model the SEED Model of Care in student interactions and coach staff to do the same to foster a positive student-adult school culture.

Physical Health Services

• Lead and manage the school health services team, including oversight of the School-Based Health Clinic (SBHC).
• Develop programming that promotes healthy lifestyles and ensures the delivery of quality healthcare services to students.
• Coordinate with families to assess, plan, and meet each student’s healthcare needs, including medication management and emergency care plans.
• Partner with local healthcare providers and hospitals to establish emergency protocols and points of contact.
• Work with food services to support healthy meal planning for students and staff.
• Plan annual CPR training for staff and ensure all medication documentation, immunization records, and health forms are maintained according to district protocols.
• Support opportunities for physical activity in collaboration with Directors of Student Affairs and the Head of School.

Attendance and Community Resource Services

• Coordinate with the Head of School and Director of Admissions to meet FTE week requirements for district reporting.
• Oversee the development of a Parent Resource Center in the school lobby.

Other Professional Duties

• Participate actively as a member of the Programmatic Leadership Team.
• Conduct home visits according to established school protocols to build strong family partnerships.
• Ensure implementation of school-wide platforms with fidelity.
• Other duties as assigned by the Head of School to support the mission and goals of SEED Miami.

Core Competencies:

• Demonstrates an understanding of and respect for individual differences and cultural diversity.
• Takes responsibility for individual actions and outcomes, ensuring tasks are completed with reliability and quality.
• Remains focused and positive in the face of challenges, continuously persevering towards goals despite obstacles.
• Adheres to strong moral principles and ethical standards, even when it’s difficult or inconvenient, integrity.
• Remaining compassionate by demonstrating genuine care and concern for the well-being of others.
• Practices mindfulness and expresses gratitude regularly, which boosts morale and encourages collaboration.
• Seeks out opportunities for continued growth through self-improvement, learning new skills, and expanding knowledge.
• Prioritizes the academic, emotional, behavioral, and physical needs of all students in every decision. Models high expectations for student growth, safety, and wellbeing across all areas of support services.
• Collects, analyzes, and utilizes academic, attendance, behavioral, and health-related data to drive interventions, services, and strategic planning. Aligns department goals and student support initiatives with measurable outcomes and school-wide performance targets.
• Effectively hires, supervises, and coaches a multidisciplinary team, providing clear direction, actionable feedback, and ongoing professional development to ensure continuous improvement. Conducts regular team meetings and formal quarterly evaluations to support professional growth and accountability.
• Designs, implements, and monitors systems for effective delivery of mental health, behavioral, physical health, and attendance services. Ensures full compliance with all school, district, state, and federal regulations regarding student services and documentation.
• Builds strong partnerships with families and external service providers to support holistic student development. Provides families with access to resources, workshops, and direct communication about student progress and available services.
• Fosters a positive, respectful school culture by modeling SEED’s Core Values in all interactions. Builds trust with students, families, staff, and external partners, ensuring a collaborative and inclusive environment.
• Responds swiftly and appropriately to emergencies related to student health, safety, behavior, or emotional wellbeing. Develops and trains staff on clear protocols for managing crises, mandated reporting, and emergency response.
• Communicates clearly and consistently with internal and external stakeholders, ensuring alignment and understanding across all levels. Works collaboratively across departments to support the integrated academic, emotional, and social development of students.
• Proactively identifies areas for improvement within student support services and implements innovative solutions to enhance service delivery. Stays informed of best practices and emerging trends in student support, mental health, health services, and school climate initiatives.
• Demonstrates a commitment to continuous learning through professional development, research, and active participation in professional communities. Reflects on personal leadership practices and seeks feedback to continuously refine skills and impact.

Compensation & Benefits

• Health Coverage : Medical, Dental, Vision, STD, LTD, Group Life, Voluntary Life
• 403B Deferred Compensation up to 6% Employer Match.

• Master’s degree or higher in education, social sciences, psychology, or applicable field.
• Licensed in school counseling, psychology, social work, or applicable field. (preferred)
• 3 - 5 years of experience in administration, supervision, and program development.
• Knowledge of social, emotional, and cognitive development as well as health/medical needs of students in grades 6-12.
• Experience working with diverse students and their families.
• Pre-Employment Requirements:Drug & Level 2 Fingerprint screening ( )